Craig, you are a great guy. Everyone says so. I understand this is frustrating for you, as the Hisound thing might be out of your control. But we both have a different interest here. While you are holding on to my money, I am only holding on to the hope that the Studio is all that, some day. I'm sure there are things you don't know, or you would have let us know. But a little respect with a quick update of some sort, such as "still working on resolving the issue," or "agreed to this, but still waiting for that" type of thing would be nice. Or even just a response of "thanks for asking, but unfortunately no progress." Is that too much to ask? I am sure if I met you, we would end up having a beer together, but right now I just want a refund. For all I know I could wait until 2011. When the Studio finally comes out, I may buy then. Sure, the price may be higher, but that is my decision. Thank you for understanding and refunding my money.