WTPek
New Head-Fier
- Joined
- Jan 23, 2015
- Posts
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Greetings,
This is just a heads-up about my experience, today, after I ordered a pair of Z7's at this great price from Amazon UK.
They've been £474-ish for a while so when I saw them for £339 I jumped on them.
They arrived a couple of hours ago, and to cut to the chase, they are most definitely NOT new headphones.
Inside Amazon packaging is the Sony box inside a plastic wrapping. The wrapping had been opened as the white sticky
seal was torn open. The Sony box was not sealed-as-new, it was just the bare box.
The flap that one pulls out to then lift the inside black box out, was bent and either side (where somebody had evidently
opened it previously) was ripped a little.
Pulled out inside black headphone box - right by the little tag that one pulls to lift the box open was a large, smudged
mark, which was obviously a fingerprint that somebody had then tried to wipe clean,
So, I wasn't too happy. I expect something to be brand new, unless otherwise stated.
I paid less (a lot less) recently, to buy a refurbished MacBook Pro, and that is fine, I realise this that is not an absolutely
brand new item.
But whatever the reason behind Amazon being able to offer the Z7 at this price, I am not happy that something arrives
that has so obviously been opened and used, and yet is still being sold as a new item.
Incidentally, when I had a look at the headphones themselves (out of curiosity, as I had already decided they were
going back) I noticed something disconcerting. They are lovely to wear, but when I moved my head (every time) there
was a click-type sound from the left-hand ear cup area.
At first I thought perhaps some part of the cable was touching the ear cup when I moved my head, but it wasn't. I couldn't
make out what it was, but every single time I turned my head from left side to right side, I heard this click-type sound.
Was that perhaps why somebody else returned this? Or do perhaps Sony have a job-lot of returned/defective Z7's that
they have offered to Amazon for a low price? Which Amazon then pass on, and shift lots of units?
Anyway, when I ordered these two nights ago, there were supposedly 9 in stock; an hour ago there was 1.
I sincerely hope that others who have jumped on these at this good price, do indeed get a brand new, SEALED item.
I'm not getting a replacement, as now, at this price, I am not confident that these are 100% brand new & "perfect" items.
Best of luck.
R.
I did the same mistake as you did. Saw it at 339 GBP and I jumped onto it as well.
Received it today and it is indeed opened before (plastic wrapping has a small piece of white tape on top, looks ripped). Faced the same click sound on the left cup, but it was gone when I detached the cable. So I'm not so sure what's the problem. I submitted for a return already after stumbling upon this thread.
I must say, thank you for the heads-up.