- Sep 7, 2005
I contacted technical support and they were entirely unhelpful. They said it’s “physically damage” and not covered under the warranty. Still waiting to hear back from the AD but I suspect they’re closed on Sunday. I may start a thread about this since at least one other person has had, literally, the exact same problem as I do.At this point, I would write directly to Sony and since it has already happened to two cables the same thing I would ask to solve the problem and to better check the factory that produces these cables for them in China. The one thing that does not cure directly causes these serious problems, they should think about this. And ruining so good and expensive iem for a problem like this is not something we ever want to see. Luckily I've never used those cables ... too beautyful to be also good.
I look forward to the lc-re fiio and thanks to the interchangeable jack once placed I will consider as soldered.
But Sony have to know.