krash3x
New Head-Fier
- Joined
- Nov 13, 2010
- Posts
- 33
- Likes
- 10
My biggest problem is their customer service. I had a pair of SE530s and 3 months into having it I found a metal tube in my shure carrying case. I thought maybe it was something that might have fell in the case and didn't think anything of it. I did notice that there was a difference in highs on one side and thought maybe I was not getting the right seal. 2 years later I was cleaning with the included cleaning tool and metal tube came out of the right side. I check the left side and realized what it was a few years back. Since I didn't send the warranty card in they refused to fix them unless I pay 170 for it. I didn't pay $400 to be **** blocked by a technicality. So I'm probably never buying another thing from Shure again. Most people have nothing but good things to say about shure but my experience was less than ideal