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Shanling M2x - TIDAL || Wi-Fi || Both-way LDAC BT & BT Transmitter || Advanced USB transport || FW 2.2

Discussion in 'Portable Source Gear' started by Shanling, Feb 22, 2019.
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  1. zr0dfx
    My battery now won’t charge after a week of usage. Just sits at 0% and refuses to charge. Powers off as soon as I unplug it. Gutted :frowning2:
     
  2. Shanling
    Really strange, did you tried basic trouble shooting as different cable/charger?

    Please contact your seller for repair/replacement.
     
    Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor page on Head-Fi.
     
    https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
  3. zr0dfx
    I tried resetting it and leaving it on charge for 3 days straight but no sign the battery will charge. Bought it from eBay but luckily the seller will take it back. Going to cost me to send it back to China. Never again.
     
  4. Pawelekdabek
    So no mqa, even from my music?
     
  5. Shanling
    We have really good distributor in UK, they take care of such problem swiftly and without problems.

    No MQA at all.
     
    Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor page on Head-Fi.
     
    https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
  6. Dobrescu George
    I'm a reviewerr, but I have a question

    Can M2X send digital signal to Mojo?

    Also does it work with higher bitrates with Tidal?

    I'm trying to get things to work for my review, and currently am unsure if I am even trying to do the right thing, as in, if it is supposed to do this :beyersmile:
     
  7. Shanling
    Yes, it can send signal to Mojo without problem. Just plug in matching cable and you are good to go.

    Tidal si limited to CD quality.
     
    Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor page on Head-Fi.
     
    https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
  8. boergars
    I have got exactly the same problem as zr0dfx. Worked very well Since may, but now it wont charge anymore.:frowning2:
     
  9. zr0dfx
    :frowning2:
     
  10. Shanling
    Please contact your seller for repair / replacement.

    Can you tell me if anything happened before it got this problem? Did you switched to different charger or something? Or out of nowhere?
     
    Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor page on Head-Fi.
     
    https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
  11. boergars
    I have contacted the seller, but haven´t recieved any answer yet.
    I have used the same charger the whole time i have owned it. The only difference i can come up with is that i haven´t used it for about two weeks. Before that i have used it nearly every day since it arrived.
     
  12. fish1050
    @Shanling

    Emailed the Canadian distributor but not looking promising. They responded with a very short reply simply asking if I was a dealer. I replied I was an end user and never heard back from them. So I am going to assume the M2X is not going to have any dealers in Canada.
     
  13. jdog
    I realize that this is going to sound like a silly question, but the M2X is the first DAP I have owned that has WiFi and Bluetooth functions. If I get a bluetooth speaker, can I then use the M2X to wirelessly transmit music to the speaker? And, if so, are there any features that the bluetooth speaker needs in order for it to work with the M2X? Thanks so much for help with these questions.
     
  14. Shanling
    If you have Bluetooth speaker, you can connect M2X without problem, same way how you connect your phone.
     
    Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor page on Head-Fi.
     
    https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
  15. jdog
    @Shanling, thanks for your rapid response.
     
    Shanling likes this.
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