[SomeTechNoob]

Well everyone's getting a 6 footer so no complaints from me.

 

[goldendarko]

Just got an email from massdrop. Looks like the 6 ft. Cables should be on their way to us soon!

 

[Holypal]

So happy!  HD650 + two cables for $200.

 

[John Q Lin]

I didn't get no email

 

[MattTCG]

I didn't get no email

 
Then no cable for you!!! 

  Everyone who bought the 6xx gets one, email or not. 

 

[Rob80b]

Well everyone's getting a 6 footer so no complaints from me.

I just got the email too....well that's a coincidence...lol

 

[Rob80b]

  Thanks

and I'll assume you' have just coincidentally received the email from Massdrop.

 

[John Q Lin]

Yay got the email. So, yes cable for me.

 

[rkw]

When people start receiving replacement cables, watch them whine that 6 ft is still too short

.

 

[MattTCG]

  When people start receiving replacement cables, watch them whine that 6 ft is still too short

.

 
And 3 meters would be too long. 

 

[sahmen]

  and I'll assume you' have just coincidentally received the email from Massdrop.

Yes, just after I had put in the request for the HD 650 cable. I'll just leave it to Sennheiser to decide how to handle my request... At any rate,  I also use the HD600 in my office, so it wouldn't really hurt for me to get a spare HD650/6XX cable.

 

[mbyrnes]

Good news everyone! Axel and Sennheiser have agreed to send out an additional 6 foot cable to everyone in the drop. No returns, replacements, or forms. Sennheiser is still working to finalize the production schedule with the cable supplier and we will update everyone once we have an estimated date. Once the date is finalized we will also send out an email to confirm everyone’s shipping address. In the meantime you don’t have to do anything except make sure you’re getting email alerts. Cheers

 

[mbyrnes]

 

Good news everyone! Axel and Sennheiser have agreed to send out an additional 6 foot cable to everyone in the drop. No returns, replacements, or forms. Sennheiser is still working to finalize the production schedule with the cable supplier and we will update everyone once we have an estimated date. Once the date is finalized we will also send out an email to confirm everyone’s shipping address. In the meantime you don’t have to do anything except make sure you’re getting email alerts. Cheers

The formatting was all screwed up, but this is easier to read. Fantastic, great customer service on Sennheiser's part. This goes a very long way in proving you are an audio leader not just with your products, but the more important customer service AFTER the sale. They screwed up, owned it, and resolved it better than anyone could have hoped for.

 

[Holypal]

What if someone sold their HD6xx? Do they just get a free cable?

 

[Rob80b]

  What if someone sold their HD6xx? Do they just get a free cable?

Probably....easier just to send them out than contact over 5000 orders individually.