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Originally Posted by tstarn06 /img/forum/go_quote.gif
. . . merely more crap shoveled at U.S. consumers, who frequently get the short end of the stick from manufacturers, with little recourse (other than gettnig money back).
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I don't want to start an argument -- or continue one this one too long I guess-- but your perspective I think is part of the problem. And, no offense, but I wonder if you've ever run a business. If you had, your perspective might change.
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Originally Posted by tstarn06 /img/forum/go_quote.gif
Joe paid about half-price for his Senns, so naturally, he's cool buying T400 sleeves to work with the IE8s, since they do sound great (and I have no doubt of that). Wonder if he'd feel the same if he had paid $449 for them. Doubtful on that point.
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BTW, I paid full price for my Senn's, and am using the T400 sleeves, as they give me the best fit. I have no problem with this, as I know other folks you bought IEM's from other companies use the T400's also due to fit issues. Uh oh, it sounds like a conspiracy. Just kidding.
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Originally Posted by tstarn06 /img/forum/go_quote.gif
Also, I didn't say I would not buy another of their products again, I said I would never buy another of their "IEM products" again. I guess if you bought a pair of IEMs and returned them for not fitting properly (based on the design), you'd turn around and buy another pair from the same manufacturer, right? Maybe you would. Not me.
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My bad. I misread your post.
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Originally Posted by tstarn06 /img/forum/go_quote.gif
But I frankly am tired of people defending the mentality that as long as we get it right for enough people, they we've succeeded. And the rest? Too bad.
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Their goal/responsibility is make a product that gets it right "for enough people," considering the costs of production and the final pricing, etc., so that enough people buy the product that they maximize profits for their shareholders. Their goal is not to make something that fits everybody, and it should not be, unless that could be done at a cost and with a level of effort that would not materially impact their profits. They probably understand quite well what their goal/responsibility is, and I submit that they regularly achieve it, which is why they've been in business so long, and have such a good reputation in the headphone business.
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Originally Posted by tstarn06 /img/forum/go_quote.gif
What would I want Sennheiser to do? Retool? No. How about offering people who have fit problems a credit or coupon for purchasing T400s (or any other tip that might work outside the ones supplied), at least a couple of packs, to show good faith? The number would be so small, based on your assumptions that these are minority outliers, that it would be a cheap solution.
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Even if only a small percentage were to have problems, a freebie like this would not make sense for a lot of reasons. For one, I suspect a lot of people who don't have "fit problems" would take advantage of it -- especially if all you have to do is say "I have fit problems" to get a free pack or two of Comply tips, which cost $20 on the open market. In addition, I suspect such an approach might also materially effect the bottom line. Frankly, I think the better solution is that if they don't fit you with the regular tips, and that is such a big deal that you don't want the phone, don't buy it, or return it.