hellfire8888
500+ Head-Fier
- Joined
- Oct 12, 2012
- Posts
- 601
- Likes
- 219
hopefully they really refund..
hopefully they really refund..
so i take it these are the headphones ? https://www.indiegogo.com/projects/electrostatz-hi-res-hybrid-dual-driver-headphones#/comments
Filled out form for PayPal refund, seemed to work. Not holding my breath for any proper treatment from Cyberdrive though. Can't see trusting them with any other products now or in the future.
However you look at it, they didn't do what they were supposed to. They took money that was intended for development of a few products (pro/x, PHA) and used it for others, then didn't deliver at all (pro/x) or delivered poor products (PHA). Even if they do ever refund all backers (which is highly doubtful) they had use of that money, interest-free, for 3 years. Try getting a bank loan to start your own business. They are dishonest people, plain as that.
I almost funded the hyby R3, but after being burned on this, finding it hard to trust crowd-funding (especially Indiegogo now) as well. If that is a decent product, I will buy it when it comes to market in consumer sales.
Heading over to hyby r3 thread to read up on it...
I guess you at least got some stuff from crowd funding. This was my first and will be my last one that i do. We are not getting anything!No contact whatsoever so far. I've checked my PayPal account as well. Not too hopeful.
Regarding comments on crowd funding, I certainly did "check out" Cyberdrive to the best of anyone's ability. I too, have funded several projects, all of which delivered a product. Whether the finished product met my expectations isn't my concern. What bothers me most is that Cyberdrive did not have good communication with backers, did absolutely use funds provided to them to engineer and create OTHER projects not in the scope of the crowd funding startup, and did NOT create or produce the very product that the funds were to be used for, and as such, did not provide the "perk" promised. That IS a breach of the stipulations given to us as funders. Yes, i understand IGG basically indemnifies themselves, but they should be ensuring that the business a) fulfills its promises to create a working product and deliver the perk to backers or b) refunds backers if those funds were not used as stipulated or a product is not produced.
https://support.indiegogo.com/hc/en-us/articles/526876-Refunds-Can-I-get-my-money-back-
You CANNOT get a refund if : " a perk associated with the contribution has been fulfilled (contribution is marked as fulfilled on Indiegogo by the campaigner)" - - clearly, for us, the perk was not fulfilled and the fundee is stating that it will not be.
I personally am just concerned that Cyberdrive was not really worried about it, and used the crowd fund platform as an interest-free loan to create and market other products. And they may well have used some of the money to create the PRO-X, and plan to rebrand and sell it at full price in the future.