- Joined
- Feb 19, 2010
- Posts
- 536
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- 31
Thing is Flacvest, that it's anything but a normal turnover and potential buyers should simply know that dealing with that company can be a PITA.
Your RMA turned good, and I'm happy for you. In my case I had to wait 2 months to even get the unit in the first time. And that wasn't on pre-order. Used it 2 months, and now it's been on RMA for 2 months. So, to sum up things, I'm now out of half my warranty, and have only been able to use my unit for 1/3 of the time. AFAIC I'm not taking anything from that company for granted anymore. They're polite, yes, extremely. Reliable, nope.
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Your RMA turned good, and I'm happy for you. In my case I had to wait 2 months to even get the unit in the first time. And that wasn't on pre-order. Used it 2 months, and now it's been on RMA for 2 months. So, to sum up things, I'm now out of half my warranty, and have only been able to use my unit for 1/3 of the time. AFAIC I'm not taking anything from that company for granted anymore. They're polite, yes, extremely. Reliable, nope.
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@frenchbat: Don't get all stressed over it... Since the units go back to the factory (Teclast, China) for testing/repairs it can take SOME time. My RMA took over 2 months. I inquired what's with the huge wait, and a response was there was a difficult to fix problem with my unit. In the end, they sent me a replacement, which I am sure of since it didn't have the corner ding on the back of the shell I had put on my s:flo2 in a fall.
In the meantime, cozy up to another player for the wait. That strategy sure beats staying annoyed for the wait.
P.S. though the turnaround is SLOW, MP4Nation does make good on getting a unit back to you.