To answer your questions:
1. Yes, we all had to wait for some time, but that was expected.
2. The german postal service is not that reliable, i can tell you from experience. Plus, if you paid for standard shipping (less than 5€), you can't expect tracking service.
3. About Robert not responding to your e-mails, I've always had success using this e-mail: info@penguinamp.com
4. Obviously, the huge demand there now is wasn't there.
5. To be expected.
6. It's standard EMS shipping, i think.
Yes, it's a pain to wait that long, but if you don't want to, you can always ask for a reimbursement. But at the end, you do get a great product for a low price.