Noble Audio - the Wizard returns!
Dec 6, 2016 at 1:26 AM Post #23,957 of 36,067
You need to go post in car forum, this is for audio only:smile::smile::smile:


And what good would a car forum do? Will they know the inner workings of my car, will they know the details?

Rather than posting ominously and aimlessly on a car forum, I went to the shop directly, just got back, according to them the car should be finished Friday.
 
Noble Audio Stay updated on Noble Audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/NobleAudio https://www.twitter.com/noblebywizard https://www.instagram.com/nobleaudio https://nobleaudio.com/en/ contact@nobleaudio.com
Dec 6, 2016 at 2:23 AM Post #23,959 of 36,067
An email exchange that is going no where is the reason why i posted here, so i can get more attention from Noble. Sunny is always helpful and responds quickly but she cant help as the ciem did not even reach her lab.

2 month of wait time, and im very surprised that the company react to a customer with such sarcasm. I will never deal with Noble again with this kind of attitude. I just cancelled (2) order of Noble massdrop for my family member.

All I asked was for repair of my 8c, which was delivered by the end of September. Whats the point of this thread? I didnt even pose that much negativity in the first part.
 
Dec 6, 2016 at 2:50 AM Post #23,961 of 36,067
An email exchange that is going no where is the reason why i posted here, so i can get more attention from Noble. Sunny is always helpful and responds quickly but she cant help as the ciem did not even reach her lab.

2 month of wait time, and im very surprised that the company react to a customer with such sarcasm. I will never deal with Noble again with this kind of attitude. I just cancelled (2) order of Noble massdrop for my family member.

All I asked was for repair of my 8c, which was delivered by the end of September. Whats the point of this thread? I didnt even pose that much negativity in the first part.

 
 
The point of this thread is not customer service, we actually have a web site with e-mail addresses for customer service.  
 
A PM sent to me would have been sufficient, rather than using the public shaming tactic.
 
Imagine how much better that would have been....
 
Noble Audio Stay updated on Noble Audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/NobleAudio https://www.twitter.com/noblebywizard https://www.instagram.com/nobleaudio https://nobleaudio.com/en/ contact@nobleaudio.com
Dec 6, 2016 at 4:36 AM Post #23,962 of 36,067
My Mac developed a problem...I have sent a few emails to Apple and no help. Can anyone give me Tim Cook's email address so I can get him to look at my Mac issue
 
Dec 6, 2016 at 4:39 AM Post #23,963 of 36,067
My Mac developed a problem...I have sent a few emails to Apple and no help. Can anyone give me Tim Cook's email address so I can get him to look at my Mac issue



 
http://www.cultofmac.com/287261/reddit-user-convinced-tim-cook-change-apples-hold-music/:
  Like Steve Jobs, Tim Cook’s email (tcook@apple.com) is public and there are multiple stories of him responding to those who email him. During his 2013 address at Auburn University, Cook commented that: “I receive hundreds of e-mails from customers every day, and I read them all.”

Apparently he has quite the efficient (team of?) personal assistant(s) to turn that reading into actions, as well.

 
Dec 6, 2016 at 4:51 AM Post #23,965 of 36,067
Power to Tim Cook...:thumbsup:

Hoped issue get resolved with John offline. Yes it will be super frustrated too if I'm in @DC5Zilla shoes
 
Dec 6, 2016 at 6:15 AM Post #23,966 of 36,067
An email exchange that is going no where is the reason why i posted here, so i can get more attention from Noble. Sunny is always helpful and responds quickly but she cant help as the ciem did not even reach her lab.

2 month of wait time, and im very surprised that the company react to a customer with such sarcasm. I will never deal with Noble again with this kind of attitude. I just cancelled (2) order of Noble massdrop for my family member.

All I asked was for repair of my 8c, which was delivered by the end of September. Whats the point of this thread? I didnt even pose that much negativity in the first part.

Sunny is awesome, no doubt about that. What's the tracking say for the 8C?
 
Dec 6, 2016 at 6:17 AM Post #23,967 of 36,067
An email exchange that is going no where is the reason why i posted here, so i can get more attention from Noble. Sunny is always helpful and responds quickly but she cant help as the ciem did not even reach her lab.

2 month of wait time, and im very surprised that the company react to a customer with such sarcasm. I will never deal with Noble again with this kind of attitude. I just cancelled (2) order of Noble massdrop for my family member.

All I asked was for repair of my 8c, which was delivered by the end of September. Whats the point of this thread? I didnt even pose that much negativity in the first part.

 
i am confused
 
Dec 6, 2016 at 7:30 AM Post #23,969 of 36,067
   
 
The point of this thread is not customer service, we actually have a web site with e-mail addresses for customer service.  
 
A PM sent to me would have been sufficient, rather than using the public shaming tactic.
 
Imagine how much better that would have been....

 
That is still a customer right to me.
 
Instead of blaming a customer in this open thread, why not send him a PM instead?
 

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