So I've had my K10's for a week and all I can say is wow!
I was one of the ones that had their completed CIEM's and ear impressions confiscated by the Chinese government and Noble completely lived up to their word in fixing the situation. Luckily for me they had made a shell and weren't pleased with the color so they set it aside, and they were able to use that as an impression for a new set of CIEMs. As they promised, they made a new set of Wizard designed CIEMs in just one week and the shipping was extremely fast minus a 4 day stay in customs due to the Chinese New Years. And best of all the fit was perfect.
I've never really bought anything based on good customer service but given the complexity of CIEM's it is definitely worth your time and blood pressure to consider it. And Noble gets an A+ in my book.
So thank you John, Brannan and Nancy. You guys have been great. And here's the obligatory pictures.