[OK-Guy]

   
Anyways, I'll work on updating the product shots on the website... so much to do.

 
ahem... announcement?

 

[kh600rr]

the VAT is only 20%... the rest must be some new form of purchase tax. :wink_face:  

We would revolt here in the States, if they threw on a 20% surcharge on top of everything you bought . I lived in Germany, man did it hit my wallet hard.

 

[wickson]

We would revolt here in the States, if they threw on a 20% surcharge on top of everything you bought . I lived in Germany, man did it hit my wallet hard.

I thought us Canadians had it bad with our 13% tax...

 

[bangkokkid]

   
ahem... announcement?

 
Yes, what about it? 

 

[OK-Guy]

   
Yes, what about it? 

 
I'm excited about it... what do expect me to say?

 

[bangkokkid]

   
I'm excited about it... what do expect me to say?

 
I'm excited about it too, really good stuff this. 

 

[OK-Guy]

   
I'm excited about it too, really good stuff this. 

 
*** I already know that, I've even told the thread... what we want is photo's, products and beer.

 

[wickson]

http://nobleaudio.com/products/custom/classic/

Page not found... Taken down to add new products?

 

[Dumbleroar]

We would revolt here in the States, if they threw on a 20% surcharge on top of everything you bought . I lived in Germany, man did it hit my wallet hard.

I thought there was a tax depending on the state you were in, that is added to the purchase price? But its a lot lower than 20%?

 

[Ivabign]

   
In the event of a warranty situation, shipping charges are really assessed on a case by case basis. The reason why we say that the listener is responsible for shipping to and from Noble is because we do not want to pay for somebody else's carelessness. If somebody steps on the IEMs (extreme) or does something with them they clearly were not designed to do, we shouldn't be held accountable for what ensues. That being said, if you take care of your gear and something happens during normal use, then we would cover the shipping costs and make it right.
 
 
 
 

Hey Brannon,
 
Re: The above, 
 
I wonder if you might be putting off more than one potential buyer by the warranty/shipping language. If the above is how situations are resolved - wouldn't any item shipped to you and determined to be user error, become an "out-of warranty" situation and be subject to repair costs? What I mean is, the company can protect itself in such situations by language that states something like "if an item is determined to have been damaged, or otherwise put in a state that the warranty cannot be extended, return shipping is to be borne by the owner." That way, you can keep "hypochondriacs" from sending you CIEMs/IEMs willy-nilly, while avoiding losing potential sales due to the fear of additional shipping charges.
 
It would be a shame to lose business due to customers' ignorance of the actual procedure.
 
Cheers

 

[OK-Guy]

http://nobleaudio.com/products/custom/classic/

Page not found... Taken down to add new products?

 
looks like... Brannan won't make announcement till he's got the photo's done... he's been a bit elusive on Skype so I make you probably right.

 

[Mython]

When are we going to see some Noble CANS, with JM's bespoke artwork?  That'd be pretty cool...
 
Nice way to expand the Noble product range, too.

 

[FullCircle]

 
 
 
I never can sleep before these announcements!

 

[Mython]

DELETE

 

[FullCircle]

something like that