Maywind
New Head-Fier
- Joined
- Feb 4, 2017
- Posts
- 32
- Likes
- 12
Well, that settles it. Kudos to Monoprice for correcting the error. Apology accepted.
We, at Monoprice, wanted to issue an apology regarding the recent website error that had occurred around our Monolith M1060 Planar Headphones. As many of you may have noticed the warranty period for these headphones changed from a 5 year warranty to a 1 year warranty on our site. This was systemic error with our website, which we have since corrected. Rest assure the 5 year warranty is and will continue to be offered with this product. We apologize for any confusion this may have caused you, our customers. Thank you for your continued business and support!
Sincerely,
Monoprice.com
We, at Monoprice, wanted to issue an apology regarding the recent website error that had occurred around our Monolith M1060 Planar Headphones. As many of you may have noticed the warranty period for these headphones changed from a 5 year warranty to a 1 year warranty on our site. This was systemic error with our website, which we have since corrected. Rest assure the 5 year warranty is and will continue to be offered with this product. We apologize for any confusion this may have caused you, our customers. Thank you for your continued business and support!
Sincerely,
Monoprice.com
Wait guys, is that monoprice poster a legit represntative of monoprice?
Doesn't it usually say "member of the trade" or something next to the name to show its legit?
I noticed that is the ONLY post from that individual.
Not to start something but is it possible that's not a real monoprice rep?
That caught my eye too. Also, note the date he became a member. I fired off an email to Monoprice about the warranty. Now the wait begins.
Except, the website reflects the change. Do the people in this thread really think someone made a phony Monoprice rep account just to reassure people about a change that was already corrected?