[stuck limo]

 
Maybe we should crowdfund a Full-Time Customer Service Dept

 
 
 

 
They'd screw that up too by the looks of it.
 
I type this as I sit here enjoying the absolute hell out of my V2.

 

[Mannytorres]

Just trying to keep my head above water guys, 
 
All resources are going to Production assembly and shipping, it's a one man operation right now for CS
I will check the progress on open RMA tickets. Thank you for being patient with me. 

 

[SeeHear]

It's now the second week of June...  Has anyone been notified of shipping (or, God forbid, actually taken delivery) of their GOV2+?

 

[oneguy]

Manny,

Thank you for getting back to me and addressing my concerns!

Just trying to keep my head above water guys, 

All resources are going to Production assembly and shipping, it's a one man operation right now for CS
I will check the progress on open RMA tickets. Thank you for being patient with me. 

 

[herndonken]

Hi Manny
Would you please add my open ticket (#29237) to your escalation list.
The ticket was opened one week ago and seems to have slipped in-between the cracks.
The device is still under warranty.
Glad I saw this thread!
Many thanks,
Ken (early v1 & v2 supporter)

 

[perdigao]

  It's now the second week of June...  Has anyone been notified of shipping (or, God forbid, actually taken delivery) of their GOV2+?

 
Did you actually believed they would deliver on their estimate?  LOL   
 
No, no signs of my GOV2+ ... 

 

[Mannytorres]

  Hi Manny
Would you please add my open ticket (#29237) to your escalation list.
The ticket was opened one week ago and seems to have slipped in-between the cracks.
The device is still under warranty.
Glad I saw this thread!
Many thanks,
Ken (early v1 & v2 supporter)

Yes I have escalated the ticket
Larry is looking into V2 as well. 

 

[upsguys88]

New GOV2A

 

[stuck limo]

New GOV2A

 
What is this. What is the difference between the original V2 and this one?

 

[upsguys88]

What is this. What is the difference between the original V2 and this one?

http://marketplace.lhlabs.com/products/geek-out-v2a-upgrade-offer-gov2a

 

[sahmen]

http://marketplace.lhlabs.com/products/geek-out-v2a-upgrade-offer-gov2a

Are the GOV2+ units which have not yet been shipped also eligible for this upgrade, or will the upgrade already be on board of the new units before they're shipped?

 

[stuck limo]

http://marketplace.lhlabs.com/products/geek-out-v2a-upgrade-offer-gov2a

Curious to know how substantial this upgrade is in real world application.

 

[RandyT]

Hello Manny,
I paid the domestic upgrade fee for the GeekOutV2A upgrade, order 3031.  The web site states that we are supposed to return our GeekOut V2's but does not give a return address.  I assumed that the address would be the 920 Reserve Drive, Suite 160, Roseville, CA address and sent it there via Priority Mail.  Today I got a message from USPS at 1139 that it was delivered at the front desk and then at 1144 that it was "undeliverable as addressed". 
Did you receive it?  And if not, what should the shipping address be?  I would recommend that the correct address be posted on the order page in the instructions as there are 3 addresses listed for the company in different places.
Thank-you,
Randy

 

[atsq17]

Quick question. I have a Geek Out v2 Signature Edition (Pretty much the same as Infinity)
 
I am using it as a balanced DAC feeding a Cavalli Liquid Carbon. 
 
What gain setting would be recommended when using as a DAC and why? I am using the 100mw setting at the moment. 

 

[atsq17]

http://marketplace.lhlabs.com/products/geek-out-v2a-upgrade-offer-gov2a

 
Broken link! :/