LH Labs Geek Out v2 Discussion Thread

[stuck limo]

  Hello Manny,
I paid the domestic upgrade fee for the GeekOutV2A upgrade, order 3031.  The web site states that we are supposed to return our GeekOut V2's but does not give a return address.  I assumed that the address would be the 920 Reserve Drive, Suite 160, Roseville, CA address and sent it there via Priority Mail.  Today I got a message from USPS at 1139 that it was delivered at the front desk and then at 1144 that it was "undeliverable as addressed". 
Did you receive it?  And if not, what should the shipping address be?  I would recommend that the correct address be posted on the order page in the instructions as there are 3 addresses listed for the company in different places.
Thank-you,
Randy

 

   
Broken link! :/

 
It's this:
 
 LH Labs Corporation
            10600 Industrial Ave, Suite 120
             Roseville CA, 95678
             USA
             Tele: 888-842-5988
 
I had the same exact issue --- they supplied me the wrong address and I had to go home from UPS (as UPS said that address was not valid) and research it deeper, then drive back to UPS with the correct address.

 

[atsq17]

I don't even know what this upgrade thing involves because the site that I was linked to is not a valid page (anymore?). 
 
I have a Signature Edition, does it apply to me? 

 

[RandyT]

Thank-you atsq17. Unfortunately, I went through the post office and trusted the addresses that were still showing up on the LH Labs site under addresses (even though you have to dig hard to find them). Now I have to wait for the post office to return the item and pay again to have it sent. Will probably add another 10 days to whatever wait for the upgrade. I'm sure that the two of us will not be the only ones but hopefully they will send by UPS and be alerted before it is sent. The post office won't let me redirect the item.

 

[SeeHear]

 

   
Broken link! :/

 
 

http://marketplace.lhlabs.com/products/geek-out-2a-upgrade-offer-aka-go2a-domestic

 

[foreverzer0]

  Hello Manny,
I paid the domestic upgrade fee for the GeekOutV2A upgrade, order 3031.  The web site states that we are supposed to return our GeekOut V2's but does not give a return address.  I assumed that the address would be the 920 Reserve Drive, Suite 160, Roseville, CA address and sent it there via Priority Mail.  Today I got a message from USPS at 1139 that it was delivered at the front desk and then at 1144 that it was "undeliverable as addressed". 
Did you receive it?  And if not, what should the shipping address be?  I would recommend that the correct address be posted on the order page in the instructions as there are 3 addresses listed for the company in different places.
Thank-you,
Randy

 
I'm not sure why you're posting to Manny here versus opening a support ticket. However, when I shipped it this morning via USPS, they couldn't find the zip code they provided. Doing a street address lookup, the correct one is 95678 and I just got confirmation from Gina of LH Labs (via a support ticket) that it was an honest mistake and the correct one is indeed 95678.

 

[upsguys88]

Broken link! :/

http://marketplace.lhlabs.com/products/geek-out-2a-upgrade-offer-aka-go2a-domestic

 

[RandyT]

Hello foreverzero0,
 
My post had nothing to do with a zip code.  It was to state that there was no return address listed in the upgrade offer for the Geek Out V2a and that the address that was still popping up on links as a company address in Roseville was not the correct address.  The package that I sent one day Priority Mail and was to have arrived on 7/5/16 is now somewhere in the hands of USPS.  Hopefully they will forward it to the correct address which is 10600 Industrial Ave, Suite 120
             Roseville CA, 95678
          
I posted this here because I felt it was a problem that had the potential to impact a lot of users.  UPS has more safeguards and alerted at least one of our senders here that it was an incorrect address for LH Labs which prompted him to do more research.  The USPS did not do that for me. 
 
Manny was very gracious and called me and thanked me for alerting him to the problem.  He stated that he would get the web people to update the links on the site to show the new address which is the one above.  The 920 Reserve Drive address is no longer valid for LH Labs.

 

[haluter]

Reading the last few pages has made me curious about what I'm missing with my GOV2 & HD800 with the standard cable vs a balanced cable. Would appreciate some suggestions\links to get my hands on one for a reasonable price. Thanks.

Would this combo work for me?

http://www.lunashops.com/goods.php?id=4732

http://www.lunashops.com/goods.php?id=5003

 

[ufospls2]

Reading the last few pages has made me curious about what I'm missing with my GOV2 & HD800 with the standard cable vs a balanced cable. Would appreciate some suggestions\links to get my hands on one for a reasonable price. Thanks.

Would this combo work for me?

http://www.lunashops.com/goods.php?id=4732

http://www.lunashops.com/goods.php?id=5003

That combo looks like it would work. The balanced out is superior on the Geek Out V2 for sure. 

 

[haluter]

That combo looks like it would work. The balanced out is superior on the Geek Out V2 for sure. 

 


Thanks for confirming. I ended up going with a Custom Cans (UK) made-to-order cable instead, which costs about the same (£104) but skips the XLR adaptor:

https://customcans.co.uk/s/s/index.php/hand-made-audio-cables/hd800-balanced-cable.html

Also sent in my GOV2 for the GO2A upgrade, can hardly contain myself!

 

[ufospls2]

I've been in the RMA process for the second time since the beginning of May (GOV2.) Sent a couple emails asking what the RMA status was and no reply. Considering it is the second time it has been RMA'd, and the long time span, a reply would be nice, and perhaps a complimentary upgrade to the updated version. 

 

[tvnosaint]

Reading the last few pages has made me curious about what I'm missing with my GOV2 & HD800 with the standard cable vs a balanced cable. Would appreciate some suggestions\links to get my hands on one for a reasonable price. Thanks.

Would this combo work for me?

http://www.lunashops.com/goods.php?id=4732

http://www.lunashops.com/goods.php?id=5003

On my zmfs the difference is night and day.
Balanced is a completely superior experience. On my he 560, the sound is too bright balanced. Someone in this forum also said the v2 balanced doesn't do justice to brighter headphones. Mikoss maybe.
I got my adapter from BTG. Took about 2 weeks and cost $53. Pretty sure.

 

[atsq17]

  Just trying to keep my head above water guys, 
 
All resources are going to Production assembly and shipping, it's a one man operation right now for CS
I will check the progress on open RMA tickets. Thank you for being patient with me. 

 
Hey Manny,
 
Could you find out for me if the GO V2A upgrade applies to Signature Edition owners? 
 
Thanks bud. 

 

[Mannytorres]

Sorry guys, Working with Pulse and V2+
 
Yes the return address is 10600 Industrial Ave. suite 120
                                      Roseville CA, 95678   ( made changes to the buy button as well for everyone)
 
and No this upgrade doesn't apply to Signature editions, Those get a much better and different components (that's one reason we have very limited stock of this)
Collecting feedback from Beta testers on this (and we asked them to push it as much as possible) update coming soon here.

 

[Mannytorres]

This can be answered in the ticket shortly.
That info cannot be published publicly.
 
Thank you.