Question for the peanut gallery. A couple of the cables on my 950 are starting to unravel. Koss wants me to send in the whole unit, which will cost like $25 to ship
![Frowning2 :frowning2: :frowning2:](https://cdn.head-fi.org/e/people/frowning2.svg)
I would think they only need the headphones (cable attached is unraveling) and the extension cable, which is also unraveling. Anyone have experience sending in just the parts that need repair and not the whole unit?
What constitutes the whole unit? Do I need to send the case too? I don't even have the original wall wart power adapter as I use a "medical grade" replacement.
Do I even need to worry about unraveling wires? They are all still isolated; it's just the 4 flat wire cables are coming apart between the isolated wires.
Anyone else have unraveling wires?
Thanks,
Allan