Sent a pair of JHA Roxannes on the 15th of April (from Malaysia) to InEarz. I received the remolds on the 8th of June. Their stated turnaround time of 4 - 6 weeks is quite accurate.
It's been an absolute pleasure dealing with Kaysen and Matthew. I requested many changes and had many queries and they addressed them all very cordially.
The remolds are made very well and they properly accommodated my requests. Unfortunately the right side does not fit perfectly. The left is great, though I think the canals could have been longer.
I'll be giving it a few more days before deciding, but I will most likely be sending the right side back for a refit.
What I've noticed is that it loses the seal after a while. I think this is due to the way the canal is angled. As you might be able to see in one of the pictures, the right canal is angled slightly upwards, whereas the left is downwards.
My existing pair of customs are more symmetrical than these, so I think that it's really quite off.
I was wondering if anyone might be able to chime in on whether these will be just a simple refit or will I need to get a new impression for my right ear and get the whole shell remade? Obviously it's best that I get an answer from InEarz themselves, but if anyone has any experience with this, I'd love to hear about it.