Inearz will be closed until further notice. We are expecting major widespread power outages.
I'll post when we are back up and running.
Just to give you an idea on where we are. We are located about 30 miles away from the most northern M on the map.
InEarZ (Fisher Hearing) Custom Remold Owner's Thread
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Inearz will be closed until further notice. We are expecting major widespread power outages.
I'll post when we are back up and running.
Just to give you an idea on where we are. We are located about 30 miles away from the most northern M on the map.
Detex
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Inearz will be closed until further notice. We are expecting major widespread power outages.
I'll post when we are back up and running.
Just to give you an idea on where we are. We are located about 30 miles away from the most northern M on the map.
Best of luck riding out the storm!
natalieann
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getting me through the day
Looks like power is back up and running. We will be at normal operations Monday!!
chef8489
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BiNiaRiS
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I sent my TripleFi 10s in a few weeks ago. I had the impressions made months ago but got busy with work and couldn't decide what colors I wanted.
I'm leaving for Vietnam in a few days and before I sent them in they assured me they'd be able to get them to me in time for my trip. They came a week earlier than expected.
So far I'm loving them. I'm slightly worried that they might actually be slightly too tight but I'm new to CIEMs so I think I need to give them some more time. I have very large ear canals but these slip in, have a 100% seal without needing to move them around at all, and they stay in perfectly. I have a large bend in both my canals which I think helps with this.
I opted to keep the UE sockets and I have a Null Audio Arete cable I picked up last year. Fits perfectly and the sockets are placed in a way that makes it very easy to wrap around my ears.
I'm leaving for Vietnam in a few days and before I sent them in they assured me they'd be able to get them to me in time for my trip. They came a week earlier than expected.
So far I'm loving them. I'm slightly worried that they might actually be slightly too tight but I'm new to CIEMs so I think I need to give them some more time. I have very large ear canals but these slip in, have a 100% seal without needing to move them around at all, and they stay in perfectly. I have a large bend in both my canals which I think helps with this.
I opted to keep the UE sockets and I have a Null Audio Arete cable I picked up last year. Fits perfectly and the sockets are placed in a way that makes it very easy to wrap around my ears.
chef8489
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Customs should br really tight without hurting. Give it some time to get acquainted to and if still uncomfotyable let them know.
BiNiaRiS
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hstubc
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After a few months, one of the components in my IEM has been detached from the glue. I called Inearz and they told me it's not covered under warranty as it's been more than one month. Kinda weird to expect the components to stick to the shell for a month I guess...
chef8489
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After a few months, one of the components in my IEM has been detached from the glue. I called Inearz and they told me it's not covered under warranty as it's been more than one month. Kinda weird to expect the components to stick to the shell for a month I guess...
The 30 day warranty is the fit warranty. I am guessing you got the re-mold. Who did you talk to there? It is strange that the glue would come undone as they an acrylic that is uv cured. It becomes hard plastic once the uv light hits it. It does happen once in a while and seems like they should cover it, but again it is a remold so I have no clue. I would talk to Kaysen and see.
chef8489
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After a few months, one of the components in my IEM has been detached from the glue. I called Inearz and they told me it's not covered under warranty as it's been more than one month. Kinda weird to expect the components to stick to the shell for a month I guess...
I'm sorry about the issue you are having.
Reshelling Warranty
- All InEarz reshelling orders hold a 1 year limited warranty from the date your product was shipped and are guaranteed to be free of defects or workmanship issues on the physical shell, this does not include the electronics, we do not warranty third party electronics
Sometimes when the units are dropped the drivers can come loose from the uv material.
(this is the most common reason) not saying this is what happened.
We can fix it for no charge.
I'm so sorry about the miscommunication.
hstubc
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chef8489
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I am glad this is the case and you guys and gals are taking care of this. I would not expect the electronics to be covored, but glad the shell is just like any other company. Thanks Kaysen for letting us know the policy.
lawonga
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Hey guys -- what is the cheapest/most durable cables you guys recommend to replace the 2pin ones? The ones I have currently don't fit many of my phone cases at the 3.5mm jack.
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