I was able to help @Cricket4life247 - he will be posting an update later. While a sample size of two is not the entire audience, it appears that the firmware update routine actually RESETS the firmware to version 1.5, and then demands that you remove the DAC (detach it from USB, kill the ifi Audio Control Panel) and then run the update (restart the ifi Panel, reconnect the device) again to get to 7.2. I had the exact same experience. (See above)Thanks mate
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