jh7000
100+ Head-Fier
- Joined
- Feb 21, 2013
- Posts
- 251
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- 28
I just went through my emails from them, there was no mention of them covering the shipping costs... it just said that I should contact them to send my original unit back after receiving the new one.
Pretty lame if I have to pay to send V1 back to them...
Original email:
Pretty lame if I have to pay to send V1 back to them...
Original email:
This is customer service from HIFIMAN. Thank you for your pre-order of HE-560.
We've made certain changes to HE-560. Now the final version is ready. We are going to arrange replacement for you. A new HE-560 will be sent to you. After receiving it, please contact us and send the previous one back. We apologize for any inconvenience this may have caused to you.