It happens.. When I first bought the RS8, it had issues with the USB port and Hiby replaced with a new one. No issues since
HiBy RS8 flagship Darwin R2R Android DAP -- Class A -- news and impressions thread
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It happens.. When I first bought the RS8, it had issues with the USB port and Hiby replaced with a new one. No issues since
Vetdoc
New Head-Fier
Hello. I have the same problem with the RS8, it turned itself off and now the whole picture is the same as described above. It’s unlikely that who I bought through will help with shipping. Now I live in Germany. And I don’t know what to do
Vetdoc
New Head-Fier
didn't live long enough to see the update)
I received an RS8 a couple weeks ago and have been slowly getting to know it. Early days for me but it's a stunningly beautiful pairup-- Elysian Acoustic Labs Annihilator + Effect Audio Fusion 1. I haven't heard the 21 Anni since I owned it last year and from memory the 23 seems to fix what was the only real issue with that IEM-- the bass. Previously it was what I would call "minimally acceptable" but here it's something of a highlight. Tighter, better extended, more present. Annihilator doesn't "need" lots of power but it sure does benefit from it. Through the RS8 on high gain/turbo it makes for a hell of an experience. RS8 has a really natural, analogue, authoritative yet liquid tonality that suits this IEM like a charm.
Is this normal? I think not. It creates a lot of insecurity with this device.
I had to pay for return shipping…75€…
When the RS8 arrives, I expect the refund.-It was the option initially preferred by the seller, and in the end, mine... seeing what happened.
Let's see if they can help me with the return shipping amount, because it's not my fault...
Let's see how it all ends...
Good luck..
Best Regards
Sisco
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MusicalDoc8
500+ Head-Fier
Indeed i bough from them, 10/10 for delivery and aftersale support!Zococity in Spain is available. If your country is not covered by our network https://store.hiby.com/pages/cooperative-partners try to e.g. buy from an EU distributor if you're in the EU.
I have already explained to you why I have not bought it at Zococity, with whom I have a good feeling... I have always bought from them... but I don't think it has anything to do with the problems of the RS8... the fact that it dies suddenly... I don't care. I like it, and for that reason, I'm very sorry, I'm going to pass the HIBY BRAND ... this is the second time it's happened to me...
It just happened to someone else today...check out the thread
Best regards
Sisco
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Just curious, did you buy a new unit or was it a used RS8?
Joe Bloggs
Sponsor: HiByMember of the Trade: EFO Technologies Co, YanYin TechnologyHis Porta Corda walked the Green Mile
Clarification, you have always bought from Musicteck, with whom you have a good feeling, despite living in Spain next to Zococity. You buy from Musicteck because it's cheaper, which is because they don't have to abide by the ultra stringent return and guarantee requirements of EU sales for every single sale. I like Musicteck as much as the next guy, but...
What do you mean this is the second time it's happened to you?
Yes unfortunately this happened to someone else (theirs is not a new unit), that's different from you getting two units of this and both being faulty.
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Joe Bloggs
Sponsor: HiByMember of the Trade: EFO Technologies Co, YanYin TechnologyHis Porta Corda walked the Green Mile
As far as I know, it was a new unit from Musicteck.
Joe Bloggs
Sponsor: HiByMember of the Trade: EFO Technologies Co, YanYin TechnologyHis Porta Corda walked the Green Mile
And, I'm not saying he shouldn't buy from Musicteck--it's a free world--but I'm saying he should have realistic expectations of what happens in terms of support from his chosen vendor regarding a defective unit, given that he knew well his local distributor and chose not to buy from them for cost reasons.
Yes,of course..the world is open and free for all..
other issue was with a R6 Pro OG few years ago,,another die…
I just want to close this deal and forget about all this problem..
There are many more options
Best regards
Sisco
other issue was with a R6 Pro OG few years ago,,another die…
I just want to close this deal and forget about all this problem..
There are many more options
Best regards
Sisco
comradem4rx
New Head-Fier
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This might have been answered already (but couldn't find it) is there any way to get Mitch's convolution filters working on the rs8 without using roon? Maybe through Hiby app? Thanks
PS running this into enleum 23rm is just incredible for a transportable system! Highly recommend!
PS running this into enleum 23rm is just incredible for a transportable system! Highly recommend!
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MusicalDoc8
500+ Head-Fier
>Buy cheaper from other side of the planet
>complain support is ass
OH WOWZIES HIBY SURE IS BAD AM I RITE?
>Buy from local dealer, little more expensive, EXTREMELY good aftersale
>Have small issue with a single pixel
>gets new player in 20 days because their stock was out, got it "on good faith" before even shipping back my own
This is why i say, if you LITERALLY live in the same country as a good faith importer, and decide to cheap out for like 5% off a 3k luxury item, you are setting yourself up for being disappointed.
Not to mention, BATTERY DEVICES DIE. Because of that itty bitty thing called BATTERY. This is why when i spend 3k, i spend it on someone who guarantees 3 years of support, because the chances on such a timescale something happens are non-negligeable, and thus i won't take chances. If i need to spend 10% more to cover a 3000 bucks purchase, you can bet i'll take the extra cost if it means improved survivability.
AND if you already had a hiby die, WHY THE HELL did you buy from someone that you KNEW couldn't give you the support needed?
And the cherry on top is that it's somehow hiby's fault?
Maybe you NEVER had a FiiO M15, and never had to deal with their aftersale support sheninegans. I HAD and i learnt a valuable lesson of purchasing from the other side of the planet vs a local distributor.
>complain support is ass
OH WOWZIES HIBY SURE IS BAD AM I RITE?
>Buy from local dealer, little more expensive, EXTREMELY good aftersale
>Have small issue with a single pixel
>gets new player in 20 days because their stock was out, got it "on good faith" before even shipping back my own
This is why i say, if you LITERALLY live in the same country as a good faith importer, and decide to cheap out for like 5% off a 3k luxury item, you are setting yourself up for being disappointed.
Not to mention, BATTERY DEVICES DIE. Because of that itty bitty thing called BATTERY. This is why when i spend 3k, i spend it on someone who guarantees 3 years of support, because the chances on such a timescale something happens are non-negligeable, and thus i won't take chances. If i need to spend 10% more to cover a 3000 bucks purchase, you can bet i'll take the extra cost if it means improved survivability.
AND if you already had a hiby die, WHY THE HELL did you buy from someone that you KNEW couldn't give you the support needed?
And the cherry on top is that it's somehow hiby's fault?
Maybe you NEVER had a FiiO M15, and never had to deal with their aftersale support sheninegans. I HAD and i learnt a valuable lesson of purchasing from the other side of the planet vs a local distributor.
MusicalDoc8
500+ Head-Fier
Going on a tangent, just bought verde laurel cables 4.4mm, they look real nice together with my headphones and my hiby!
