HiBy R5 Gen 2 - Class A headamp, Dual ES9219C, 35h playtime, MQA 16x, open Android
Apr 2, 2024 at 9:10 PM Post #1,069 of 1,081
Pleased to see your reply and thanks for your support and co-operation.

I'm from Pakistan and only DHL and FedEx do international shipping. Shipping includes all (device, box and everything. all packaging).
No there's no Hiby support in my country.

I have provided your information to headquarters. Please continue speaking with the team on AliExpress, I can assure you they are looking into the matter.
 
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Apr 3, 2024 at 5:38 AM Post #1,073 of 1,081
Please edit your post and delete my content, this is a request. Thanks
I got much appreciated support from Hiby and @Joe Bloggs
I have deleted my quote of your post. Glad to hear it's worked out :)
 
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Apr 21, 2024 at 8:09 AM Post #1,075 of 1,081
What's the best and safest way to clean the jacks or holes on Hiby R5ii? Contact cleaners are safe? Compressed air cans? Or are they best left undisturbed?
I would say a few turns of a clean plug in the jack will do unless you are having contact problems.
 
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May 16, 2024 at 6:47 PM Post #1,079 of 1,081
New Firmware update V1.30 available. Added PEQ function amongst other things.
Thank you for putting this information out. I am currently trying to make the decision between the R5g2 and the R4. Leaning more towards the R5 for battery. Could you please kindly post a picture of the sound plugins that the device can currently take after the mentioned update? Also can they be added manually if not available OTA? Thank you very much.
 
May 16, 2024 at 7:16 PM Post #1,080 of 1,081
Also, does anyone use YouTube Premium to watch videos or listen to them while in the background and screen turned off on the R5G2? If so, any battery insights or how warm the device gets with this task they can share? Thank you.
 
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