You just have to print very small dog-paw stickers to dress up Luna shells
When trying these at CanJam, I was actually surprised how comfortably they fit. Definitely improved design ergonomics over their previous models I tried last year.
Also,
@Frankie D , have you tried other (or bigger size) eartips to improve the seal? Burn-in could refine the sound, but not gonna make bass magically appear
Again, from my limited listening at CanJam, I don't recall them being bass heavy, but the bass was definitely present and quite articulate, though I found A8k to be faster (and colder in overall tonality). I also recall the sound was very eartips dependent, I even mentioned it in my CanJam
report that going from Type E to Symbio W tips changed the sound sig to more balanced, adding weight and body to lower mids. Play with eartips, lack of bass you are hearing probably the indicator you are not getting a good seal/fit.