Leasahj
Sponsor: Empire Ears
Okay guys, I am clocking out for the weekend if you have any questions please PM or email me at Support@empireears.com and I'll happily look into it on Monday when I am back in the office. Have a great weekend!
Got an update on this. It looks like they’ll receive them to ship out to customers around next Wednesday. In the best case scenario, it looks like we’re going to be at least a week away from receiving them.Yup, I heard from the headphones.com team yesterday that they were expecting to get their shipment today. They told me that if they got them in early enough in the day today they’d ship out same day. That didn’t happen evidently, but fingers crossed they ship tomorrow. Really looking forward to receiving them after the longer than initially anticipated wait and the encouraging impressions from those who have already hear or received theirs!
I am not sure how they would handle the Odyssey, but I have used their repair service in the past. I sent it to California and they shipped it off to Korea and back to me, surprisingly fast.Hey @Leasahj --long time lurker, infrequent poster with a question for the EE family here. I know EE is located right in the US in Georgia, and handles repairs there. What's the repair process for the Odyssey, given that Astell and Kern is handling distribution? If there are any faulty units or issues, do customers have to ship their IEMs back to Korea, just for Astell and Kern to ship them back to Empire Ears in the US?
Doubt it. EE is the brainchild of Odyssey. They do the R&D, build them, tune them, produce the packaging and all else. AK is really just a marketing company when they do collabs with IEM manufacturers.Would Astell and Kern actually carry out any of the repairs though? Or would they just eventually ship them to Empire Ears anyway, given that that's where these are constructed (at least as I understand it)?
Yeah, I got the same update today too. Definitely disappointing (though not headphones.com's fault in any way), particularly when other dealers have been receiving their stock starting last week. The wait continues...Got an update on this. It looks like they’ll receive them to ship out to customers around next Wednesday. In the best case scenario, it looks like we’re going to be at least a week away from receiving them.
What is the purpose of EE to collaborate with AK if AK is doing nothing? I guess EE will earn more money by selling themselves?Doubt it. EE is the brainchild of Odyssey. They do the R&D, build them, tune them, produce the packaging and all else. AK is really just a marketing company when they do collabs with IEM manufacturers.
Because it puts EE on the radar of existing AK customers who might not have considered buying an EE product before & vice versa ? Cross-marketing.What is the purpose of EE to collaborate with AK if AK is doing nothing? I guess EE will earn more money by selling themselves?
It depends on whether you believe cable rolling changes sound or if you are just the aesthetics sort. Either way I would recommend cable upgrading.Genuine impressions from Odyssey owners: does the cable 100% need to be upgraded, or is it a nice to have? My only experience with stock cables was the one with the legend evos, so im curious on thoughts here.
What is the purpose of EE to collaborate with AK if AK is doing nothing? I guess EE will earn more money by selling themselves?
Because it puts EE on the radar of existing AK customers who might not have considered buying an EE product before & vice versa ? Cross-marketing.
Meh. I’d rather have a system where I could just place 30% or so down, and could pull out at any time. Enough that I can show I’m serious, but not enough that out the full price until delivery.Maybe AK will compensate us since they botched the delivery.
What is the purpose of EE to collaborate with AK if AK is doing nothing? I guess EE will earn more money by selling themselves?
Maybe you can cancel if you don't want it?Meh. I’d rather have a system where I could just place 30% or so down, and could pull out at any time. Enough that I can show I’m serious, but not enough that out the full price until delivery.
A&K makes mostly DAPs. It’s probably easier to collaborate with IEMs than to try and crack the market on their own.
Nah.Maybe you can cancel if you don't want it?
I ordered mine and haven't been charged. I won't be charged until it ships. I do understand your point.Nah.
I’m keeping the Ody, just I wish pre order was like a car, laptop etc where I don’t pay the final amount from the retailer until it’s ready to be delivered. Not pay full price and not see my items for months.
Genuine impressions from Odyssey owners: does the cable 100% need to be upgraded, or is it a nice to have? My only experience with stock cables was the one with the legend evos, so im curious on thoughts here.