Mar 24, 2025 at 8:54 PM Post #3,076 of 3,209
Today I got my repaired right Glacier earpiece back from Dunu and it's perfect again (https://www.head-fi.org/threads/dunu-discussion-impressions-master-thread.961127/post-18601207).

I've been told it was the some mid-range BA that got damaged somehow. I've been buying Dunu products for more than 10 years and this is the first time anything happened, so I'm just tossing this in the "unlucky" pile, it's probably very very rare. For the record, I bought the Glacier last year in November and I listened to it daily since then.

The repair turnaround was 19 days, I sent the earpiece in on the 5th of March and I got it back today the 24th of March.

@DUNU-Topsound you guys absolutely rock, amazing customer service!

To anyone who buys Dunu, buy with confidence, you're in good hands.
Good for you!🙂

Most people don't really know it, and I am surprised that it doesn't happen more often, but BA transducers are very delicate, and a simple drop can damage them. Basically you have a "stick" balanced, and held in place by a magnet on either side; each exerting their force on the "stick". Jar it too hard and the "stick" gets off track and is no longer affected by one or both of those magnet's magnetic field.

This, btw is a super over simplification......☺️
 
Mar 25, 2025 at 2:41 AM Post #3,077 of 3,209
My web browser's dark mode plugin wasn't jiving with a particular web page, and it inverted all the colors:

braindance_inverted.png


Too bad it ain't a real colorway. Stealth Brain Dance's would be sexy.
 
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Mar 25, 2025 at 3:21 AM Post #3,078 of 3,209
My web browser's dark mode plugin wasn't jiving with a particular web page, and it inverted all the colors:

braindance_inverted.png

Too bad it ain't a real colorway. Stealth Brain Dance's would be sexy.
Bruh, these looks so sick. With red accents it will give darth vader vibe. @DUNU-Topsound please consider releasing some other colorways in DK-3001BD it will look so cool.
 
Mar 25, 2025 at 3:43 AM Post #3,079 of 3,209
Good for you!🙂

Most people don't really know it, and I am surprised that it doesn't happen more often, but BA transducers are very delicate, and a simple drop can damage them. Basically you have a "stick" balanced, and held in place by a magnet on either side; each exerting their force on the "stick". Jar it too hard and the "stick" gets off track and is no longer affected by one or both of those magnet's magnetic field.

This, btw is a super over simplification......☺️
Oh I know how delicate BAs are, I never dropped mine or mistreated in any way. I actually baby my stuff pretty seriously.

Just unlucky I guess.
 
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Mar 25, 2025 at 7:58 AM Post #3,080 of 3,209
For DSD512 is that native, or DOP?

@audionewbi keep in mind that DSD512 cannot be transmitted via USB-A unless you convert it to DOP (DSD over PCM), if you were considering a PC as a source. It is possible with USB-C though.
For DSD512, it is native.
 
DUNU It's a good time to go #PRO. Our next generation of in-ears powered by ECLIPSƎ are here! Learn more on our official website. Stay updated on DUNU at their sponsor profile on Head-Fi.
 
https://www.facebook.com/DUNU.FANS/ https://twitter.com/DUNU_Headphone https://www.instagram.com/dunu_topsound/ https://www.dunu-topsound.com/ https://m.me/DUNU.FANS int_ops@dunu-topsound.com, support@dunutopsound.com
Mar 25, 2025 at 8:00 AM Post #3,081 of 3,209
The comfort, build and construction of the Arashi is fantastic.
The fact that Dunu did this on their first headphone is quite an achievement, congrats
It is our honor to be recognized. This is also our driving force to keep moving forward.
 
DUNU It's a good time to go #PRO. Our next generation of in-ears powered by ECLIPSƎ are here! Learn more on our official website. Stay updated on DUNU at their sponsor profile on Head-Fi.
 
https://www.facebook.com/DUNU.FANS/ https://twitter.com/DUNU_Headphone https://www.instagram.com/dunu_topsound/ https://www.dunu-topsound.com/ https://m.me/DUNU.FANS int_ops@dunu-topsound.com, support@dunutopsound.com
Mar 25, 2025 at 8:09 AM Post #3,082 of 3,209
Today I got my repaired right Glacier earpiece back from Dunu and it's perfect again (https://www.head-fi.org/threads/dunu-discussion-impressions-master-thread.961127/post-18601207).

I've been told it was the some mid-range BA that got damaged somehow. I've been buying Dunu products for more than 10 years and this is the first time anything happened, so I'm just tossing this in the "unlucky" pile, it's probably very very rare. For the record, I bought the Glacier last year in November and I listened to it daily since then.

The repair turnaround was 19 days, I sent the earpiece in on the 5th of March and I got it back today the 24th of March.

@DUNU-Topsound you guys absolutely rock, amazing customer service!

To anyone who buys Dunu, buy with confidence, you're in good hands.
Great to hear you've got your Glacier back! We truly appreciate the trust from Head-Fiers, especially long-time supporters like you. After over a decade, you're more than just a customer—you're part of the DUNU family. It's your support that keeps us going.

If you ever encounter any issues with your DUNU products, don't hesitate to contact us—we're always here to help. Enjoy your music, and thanks for sharing this journey with us!
 
DUNU It's a good time to go #PRO. Our next generation of in-ears powered by ECLIPSƎ are here! Learn more on our official website. Stay updated on DUNU at their sponsor profile on Head-Fi.
 
https://www.facebook.com/DUNU.FANS/ https://twitter.com/DUNU_Headphone https://www.instagram.com/dunu_topsound/ https://www.dunu-topsound.com/ https://m.me/DUNU.FANS int_ops@dunu-topsound.com, support@dunutopsound.com
Mar 25, 2025 at 8:26 AM Post #3,083 of 3,209
I am honestly surprised that the Glaciers do not get more attention. I bought them 2.5 months ago, initially as a temporary solution (I can't tolerate my HE1000se for long hours due to a recent medical procedure). Apart from maybe the slightly hot upper midrange, the sound quality is simply excellent. And the soundstage even surpasses the HE1000se... unbelievable! My search for a final pair of IEMs has come to a standstill, because I cannot find anything that better suits my personal preferences (almost regardless of budget).
 
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Mar 25, 2025 at 8:27 AM Post #3,084 of 3,209
Bruh, these looks so sick. With red accents it will give darth vader vibe. @DUNU-Topsound please consider releasing some other colorways in DK-3001BD it will look so cool.
Guess what? I shared this in our company chat, and the higher-ups said this colorway might actually be possible!
 
DUNU It's a good time to go #PRO. Our next generation of in-ears powered by ECLIPSƎ are here! Learn more on our official website. Stay updated on DUNU at their sponsor profile on Head-Fi.
 
https://www.facebook.com/DUNU.FANS/ https://twitter.com/DUNU_Headphone https://www.instagram.com/dunu_topsound/ https://www.dunu-topsound.com/ https://m.me/DUNU.FANS int_ops@dunu-topsound.com, support@dunutopsound.com
Mar 25, 2025 at 8:29 AM Post #3,085 of 3,209
The DUNU x KOTO collaboration IEM is here We can't wait to meet you at CanJam Singapore 2025 at Booth F10! Come join us and experience it firsthand!

Edited: There is a mistake in the figure, so it was removed.
 
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DUNU It's a good time to go #PRO. Our next generation of in-ears powered by ECLIPSƎ are here! Learn more on our official website. Stay updated on DUNU at their sponsor profile on Head-Fi.
 
https://www.facebook.com/DUNU.FANS/ https://twitter.com/DUNU_Headphone https://www.instagram.com/dunu_topsound/ https://www.dunu-topsound.com/ https://m.me/DUNU.FANS int_ops@dunu-topsound.com, support@dunutopsound.com
Mar 25, 2025 at 8:45 AM Post #3,087 of 3,209
Mar 25, 2025 at 12:04 PM Post #3,089 of 3,209

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