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Originally Posted by keanej6 /img/forum/go_quote.gif
i too sent them an email earlier this week. havent' heard back from them. i thought it was stupid that they didn't post any other contacts other than emailing them through their website. i don't know where i found this, but i stumbled on their phone number: (631) 293-3200. i was going to send you the link where i found it, but i can't find it now. i remember it being under one of their pdf pages. i'm gonna give them a call tomorrow as i seem to have a similar issue with you.
how obvious your rattling? mine is very subtle though it is definitely audible. it seems to be very picky in when it rattles... some of my recordings sound flawless with these headphones... but the recordings where there is thick texturized ambient noise or really quiet bass it seems to bother me the most. i'm afraid when i send it in they're going to send it back to me saying they can't hear anything wrong with them.
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my friend i couldn't have said it better myself, exact same problem.
i'll elaborate. it's only in the left driver (and the rattling originates from the bottom), it's not distortion, it's rattling, kind of sounds like something is hitting against the driver when playing bass sweeps where the driver is vibrating a lot. i don't think it could be because of insufficient power because it's not present on the right driver (no matter how loud the volume). i know what amp/source clipping sounds like, this is not it, my gv5/elpac has enough power. but i still tested it on my home theatre receiver just to be safe, and the same problem persists.
it happens on selective recordings because not all recordings use as much bass as bass sweeps. also it happens in some songs but you can't totally notice because of other sounds in the recording. so yes i notice the rattling most on bass only passages most, not on quick beats, moreso when large and deep bass passages appear with very long decay (especially where there is no other ambient sound, only bass)
thanks for the number, ill try calling the Canadian number and see what happens, they can't just say they don't hear the problem, ill tell them to play bass sweeps, easiest way.
btw bushguy, i know you have a lot of experience with beyer phones, have u ever gotten a similar rattling problem as us? or are u just speculating about the insufficient amp?