liquidsmoke
New Head-Fier
- Joined
- Dec 1, 2008
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That argument is meaningless as the conversion could be done before play time so you can take as long as you like.
I'm not attempting to mislead I'm telling what I'm told by the guys fixing the units.
Virtually all repairs suggesting battery failure are found not to be due to the batteries. Usually the overvoltage protection is fried but it has saved the unit and can be replaced.
Mine just got back from Chord's authorized service center after battery replacement. They charged me INR 2200 (approx $34) for battery + service.
Mine is around 2 years old, bought it used from classified here. Two others had reported the same symptoms in this thread, warranting battery replacement.
It was a great service from Chord's dealer, here in Bangalore. Happy as a clam, now that HUGO is back in action.
Hope we don't run out of spares from CHORD, as HUGO ages.
Hummm, Houston, we have a problem here. Chord says it's the overvoltage protection that is failing and NEVER the batteries. Customer says it is the batteries. Which is it??
I can confirm it was a battery talking to our guys today they said yes there have been one or two but considering the huges volumes of Hugo's sold they weren't too surprised.Hummm, Houston, we have a problem here. Chord says it's the overvoltage protection that is failing and NEVER the batteries. Customer says it is the batteries. Which is it??
Sorry but I dont know as none have failed yet but the price will be reasonably low for a good quality none exploding type and the work to replace it.
I think that you are being disingenious.
JF has stated "Virtually all repairs suggesting battery failure are found not to be due to the batteries.".
That is not the same as saying "Virtuallyall repairs suggesting battery failure are found not to be due to the batteries."
@mathi8vadhanan has stated two other users have had their batteries replaced. Again that is not the same as claiming that all users have had their batteries replaced.
I can confirm it was a battery talking to our guys today they said yes there have been one or two but considering the huges volumes of Hugo's sold they weren't too surprised.
It should be between 1500 to 2000 full charging cycles before the capacity falls below 50 percent and as a full discharge when using Hugo is probably not that frequent. We are therefore expecting a many year lifeDoubt it, from the quote above.
Thanks John, I agree, there is bound to be some faulty Lipo batteries, which is acceptable. What I would like to know is what is the life expectancy, used in normal fashion, of the batteries with the Hugo?
I wouldn't lose any sleep over it, $34 is beyond reasonable. Bigger concern I'm sure is being without your Hugo. I don't think I've owned a device long enough to go through a battery yet.
34 dollars is very reasonable. Just keep using the Hugo......
Mine just got back from Chord's authorized service center after battery replacement. They charged me INR 2200 (approx $34) for battery + service.
Mine is around 2 years old, bought it used from classified here. Two others had reported the same symptoms in this thread, warranting battery replacement.
It was a great service from Chord's dealer, here in Bangalore. Happy as a clam, now that HUGO is back in action.
Hope we don't run out of spares from CHORD, as HUGO ages.
Maybe the battery isn't though? Just guessing.