Chord Electronics ☆ Poly ☆ (wireless & microSD module for Mojo) ☆★►USEFUL INFO on 1st PAGE!!◄★☆

Mar 12, 2025 at 11:16 PM Post #19,847 of 19,989
Can you do a factory reset? I don't have this problem is its just a guess to move forward.
I tried a factory reset and Maximize Compatibility is enabled. The thing connects to a connection "Not Connected" even shows full 3 bars. My home network connects fine but away from home it goes to that stupid "Not Connected" network and lies and says connected. from Chord:

I have feedback from the software team below;

The ’not connected’ occurs when there is a data discrepancy on a known network… it’s a frustrating issue but the Poly does not like this network for some reason.

Can you ask them to try adding the desired network again, but making sure their personal hotspot is really engaged before this. In my experience… they are not even when they say they are and it’s only when you use another device and try to connect that you realise whether it’s truly active.
 
Mar 13, 2025 at 2:46 AM Post #19,848 of 19,989
Luck of the draw me thinks. Mine works perfectly on a TP-Link mesh and I don't need the hotspot functionality that appears the main cause of grief?
Hot spot gives the most issues yes, hotspot works fine, tried with android and iphone’s, but mainly well for sdcard playback and maximumMDP for example.

With wifi, mconnect, roon, maximumMDP work fine, even over mesh, as long as it is 2.4 (not mixed) I use a seperate 2.4 and 5 sidd.

I had my share with issues, especially with the deco mesh system m9plus, now full asus mesh, no issue
 
Mar 13, 2025 at 6:01 AM Post #19,852 of 19,989
And here we go again. It all seems so random as to whether a Poly will connect or not. I run a TP-Link Deco mesh with both 2.4 and 5 running on the same SSID and it's fine. No problem with either Roon or MPD, connecting with something like Rigelian. Similarly, I don't have a problem connecting with either Poly's hotspot or an iPhone 12. Am I just lucky or is there a problem/setting that's causing hassle for others? I'm on the latest update but I didn't have a problem with previous ones so I don't think it's that.
 
Mar 13, 2025 at 7:07 AM Post #19,853 of 19,989
And here we go again. It all seems so random as to whether a Poly will connect or not. I run a TP-Link Deco mesh with both 2.4 and 5 running on the same SSID and it's fine. No problem with either Roon or MPD, connecting with something like Rigelian. Similarly, I don't have a problem connecting with either Poly's hotspot or an iPhone 12. Am I just lucky or is there a problem/setting that's causing hassle for others? I'm on the latest update but I didn't have a problem with previous ones so I don't think it's that.
Like I said, poly is device that makes the poly sound amazing. They just should build a poly2 ther fixes everything, has wifi 5/6 support at least, better bluetooth like ldac, aptx hd/LL, software from chord itself to connect and browse directly to the poly

And last but not least, beeing able to play all the streaming services on them, without work arounds or seperate apps
 
Mar 13, 2025 at 8:52 AM Post #19,854 of 19,989
And here we go again. It all seems so random as to whether a Poly will connect or not. I run a TP-Link Deco mesh with both 2.4 and 5 running on the same SSID and it's fine. No problem with either Roon or MPD, connecting with something like Rigelian. Similarly, I don't have a problem connecting with either Poly's hotspot or an iPhone 12. Am I just lucky or is there a problem/setting that's causing hassle for others? I'm on the latest update but I didn't have a problem with previous ones so I don't think it's that.
I’m also running Deco mesh and not having any issues. I turned off beam-forming, where I seemed to get a few dropouts.
 
Mar 15, 2025 at 10:22 AM Post #19,856 of 19,989
I found that if I have trouble connecting the Poly to my android hotspot, then having the hotspot up and running before turning the Mojo 2 / Poly on gave me better results. If the Mojo 2 / Poly was already on, I'd turn it off first and give it 20 seconds or so for the Poly to stop blinking yellow before turning the hotspot on.

This definitely won't help everyone since the poly seems to have multiple networking issues but in may be worth giving it a try.
 
Mar 20, 2025 at 3:42 PM Post #19,857 of 19,989
Just re-purchased a new Poly but it doesn't seem to come up for Bluetooth scanning anywhere - neither on GoFigure nor on Bluetooth generally. Is it kaput? I've tried to factory reset. I have no issues with 2Go, which works perfectly with Hugo 2 on the same network.
 
Mar 20, 2025 at 3:56 PM Post #19,859 of 19,989
what version of the firmware is poly running?
I would assume the latest, because this batch just came direct from Chord. I cannot see a FW number on the box before, though. Here's the package:
 

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