[lucasratmundo]

Will it connect to your wifi access point or Poly Hotspot while it is on charge?

Nope.

 

[PrittiPoly]

Nope.

Can you change modes with the pin while on charge?

 

[mechaMecha]

I left it charging for 8+ hours. This might a case of defective battery.

I don't know if this will help you, but quite often I'll have to charge the Poly and Mojo separately to get them both charged up. I haven't really figured out why that is. Could be that certain chargers/cables don't provide enough current to charge both white they're connected.

 

[NYanakiev]

I have already contacted Chord about this but sharing here to tap into some community wisdom, just in case there’s an easy workaround.

I recently got the Poly and Mojo2. I charged the Poly and Mojo2 for 8 hours before first use as advised. Connected to Poly’s hotspot and input my Wi-Fi network SSID and password (they don’t have any special characters and the network supports 2.4ghz connections with Google Nest Mesh). Poly rebooted and now flashes blue P-status meaning it’s not being able to connect to my Wi-Fi network. Now when I try to re-enable hotspot mode by pressing the config button for 7 seconds nothing happens i.e no P-status flashing blue/green. In other words, Poly is stuck trying and failing to connect to my Wifi network and I can’t enter hotspot mode anymore. It’s essentially bricked :-/

I’ve also tried to use Gofigure app but the Poly is not detected on the initial screen. Unfortunately, I don’t know which firmware version is installed by default in my unit. I *think* it was 2.x but not entirely sure to be honest. I realise that I need to install the latest firmware in order to use Poly with the Mojo2 but it seems I need to get past the initial network setup in order to do so in the Gofigure app.

I have the same issue. Poly must be on a firmware version lower than 3.0- I am bewildered how it is not even recognised by GoFigure. Nothing in the Mojo 2 manual either.. Seems like my dealer didn't see the note from Chord in time. Apparently they have been updating all remaining Poly stock to v 3.0 behind the scenes.

I will be getting a new Poly on Tuesday. Mojo 2 sounds pretty great, however!!

 

[lucasratmundo]

Can you change modes with the pin while on charge?

Nope, nothing happens when I press the config button for 7 seconds.

 

[lucasratmundo]

I have the same issue. Poly must be on a firmware version lower than 3.0- I am bewildered how it is not even recognised by GoFigure. Nothing in the Mojo 2 manual either.. Seems like my dealer didn't see the note from Chord in time. Apparently they have been updating all remaining Poly stock to v 3.0 behind the scenes.

I will be getting a new Poly on Tuesday. Mojo 2 sounds pretty great, however!!

My dealer gave me a heads up that I should upgrade the firmware but the problem here is that I can’t even get the Gofigure app to work. What’s your dealer?

 

[NYanakiev]

My dealer gave me a heads up that I should upgrade the firmware but the problem here is that I can’t even get the Gofigure app to work. What’s your dealer?

You can't update it with a Mojo 2. It is not compatible with it without the Poly firmware update.

Super annoying. Apparently my dealer missed Chord's email on the matter. I understand that they have been working on getting Polys out there up to date ahead of the launch.

 

[lucasratmundo]

You can't update it with a Mojo 2. It is not compatible with it without the Poly firmware update.

Super annoying. Apparently my dealer missed Chord's email on the matter. I understand that they have been working on getting Polys out there up to date ahead of the launch.

Have you returned yours and are about to get a unit with the latest firmware pre-installed? What's your dealer?

 

[NYanakiev]

Have you returned yours and are about to get a unit with the latest firmware pre-installed? What's your dealer?

Haven't returned it yet- having a new unit delivered by courier and picking up the current one; Dealer is Fanthorpes

 

[kwilkins]

Is there a way to add Tidal and Qobuz from the GoFigure app. I can't seem to locate the "Music Services Login"

 

[Another Audiophile]

Is there a way to add Tidal and Qobuz from the GoFigure app. I can't seem to locate the "Music Services Login"

How did you get this page?

 

[kwilkins]

I copied the image from this Moon Audio website. I was using it as an example of what I "can't" find in my Gofigure app.

https://www.moon-audio.com/files/chord/chord-gofigure-tidal-qobuz.pdf

 

[miketlse]

I copied the image from this Moon Audio website. I was using it as an example of what I "can't" find in my Gofigure app.

https://www.moon-audio.com/files/chord/chord-gofigure-tidal-qobuz.pdf

I think the ability to add user details was removed in the most recent GoFigure updates, because it was confusing some users.

 

[kwilkins]

I think the ability to add user details was remove in the most recent GoFigure updates, because it was confusing some users.

Does this mean you cannot add Tidal and Qobuz accounts via the GoFigure app?

 

[wwyjoe]

Folks, another question.

When on the go and where there is no wifi, is there a way I can stream Tidal from my android phone to the Poly using BubbleUPnP (via wifi hotspot), but at the same time, still being able to use my phone data for surfing?