I have already contacted Chord about this but sharing here to tap into some community wisdom, just in case there’s an easy workaround.
I recently got the Poly and Mojo2. I charged the Poly and Mojo2 for 8 hours before first use as advised. Connected to Poly’s hotspot and input my Wi-Fi network SSID and password (they don’t have any special characters and the network supports 2.4ghz connections with Google Nest Mesh). Poly rebooted and now flashes blue P-status meaning it’s not being able to connect to my Wi-Fi network. Now when I try to re-enable hotspot mode by pressing the config button for 7 seconds nothing happens i.e no P-status flashing blue/green. In other words, Poly is stuck trying and failing to connect to my Wifi network and I can’t enter hotspot mode anymore. It’s essentially bricked :-/
I’ve also tried to use Gofigure app but the Poly is not detected on the initial screen. Unfortunately, I don’t know which firmware version is installed by default in my unit. I *think* it was 2.x but not entirely sure to be honest. I realise that I need to install the latest firmware in order to use Poly with the Mojo2 but it seems I need to get past the initial network setup in order to do so in the Gofigure app.