[ZappaMan]

I've 'poked' them and asked what is happening.

Excellent, let’s hope this isn’t the last poking we’ll need to hand out.

 

[NYanakiev]

Make sure Android and Poly are on same network, ie your home WiFi.

Find out and make a note of your Poly's IP address using GoFigure or another app like Fing .

(Fwiw I assign Poly a static IP which makes life easy once set up)

Open MALP and create a new profile.

(Name the profile whatever you want. I have 2 - named "Poly Home" and "Poly Mobile")

Put in Poly's IP address.

(When at home my router assigns Poly a fixed IP. Out and about my phone (using its own hotspot) assigns it a different (fixed) one. Then its a simple matter to switch between the 2 profiles depending on usage).

Port 6600 is the standard comms port that MALP uses to communicate to Poly. Leave it as is. No password.

Enable streaming? Nope

Enable prefer http cover files? Nope

Save the profile - MALP should now connect and display Music Library of SD files. (If it doesn't try refreshing the database within GoFigure - this is a new one off step I experienced after the latest firmware update).

@Gr8h8m this worked, thanks a million!

 

[rwelles]

The original idea was to allow customers to use one of the apps already available that they might already be familiar with and to not restrict the use of Poly to a custom Chord app. This would give a greater flexibility. However we are looking at different options and for the long term future nothing is off the table as we continue to develop the Poly
streaming platform.

Joe has been in touch so hopefully we can get this resolved but thanks for the heads up on MPDPlayer. I'll take a look and check it out.

Sure I'm not the first to see a link here. I'd love to see Chord hire on @joe28 to develop an in-house app!!

 

[NYanakiev]

For those on Android- M.A.L.P. is doing an amazing job with Poly so far.
I have it set up with my wifi at home and at work, as well as with my phone's mobile hotspot.

I am yet to experience a better and more problem-free way of using Poly.
Kudos to @Gr8h8m once again for letting me know how the set up process works. If I were @ChordElectronics I would add this app and the steps to set it up as a suggestion on GoFigure/their website.

 

[vkvedam]

For those on Android- M.A.L.P. is doing an amazing job with Poly so far.
I have it set up with my wifi at home and at work, as well as with my phone's mobile hotspot.

I am yet to experience a better and more problem-free way of using Poly.
Kudos to @Gr8h8m once again for letting me know how the set up process works. If I were @ChordElectronics I would add this app and the steps to set it up as a suggestion on GoFigure/their website.

I second that. Although I have Bubbleupnp I only use M.A.L.P for SD card playback.

 

[mashuto]

Hey guys, the 2.0 firmware here is still running quite nicely, and definitely makes using the poly much easier, as it feels much more stable with almost no connection issues anymore.

However, I am still having issues with audible wifi/rfi interference when I use my CA Atlas (havent tried too many others, I know that less sensitive headphones, like my final audio e5000 and Senn HD6XX dont have this issue). When randomly playing around with it yesterday, I noticed that if I stuck my thumb (or any finger) over the little radio window on the poly, I could pretty much reduce the interference to 0, without fail. I obviously dont want to completely restrict connectivity, but it seems that some kind of shielding helps. Has anyone else tried this or had similar issues, and has anyone tried adding any extra shielding or anything here? I just purchased a leather case from valentinum on etsy. It has a little overhang over that radio window, so I am hoping that the leather might provide some noise suppression, but I wanted to see if theres anything else. I was looking at so called "faraday" cloth, or tape, and was wondering if anyone has tried this, and whether I might just end up losing all connectivity.

 

[NYanakiev]

Hey guys, the 2.0 firmware here is still running quite nicely, and definitely makes using the poly much easier, as it feels much more stable with almost no connection issues anymore.

However, I am still having issues with audible wifi/rfi interference when I use my CA Atlas (havent tried too many others, I know that less sensitive headphones, like my final audio e5000 and Senn HD6XX dont have this issue). When randomly playing around with it yesterday, I noticed that if I stuck my thumb (or any finger) over the little radio window on the poly, I could pretty much reduce the interference to 0, without fail. I obviously dont want to completely restrict connectivity, but it seems that some kind of shielding helps. Has anyone else tried this or had similar issues, and has anyone tried adding any extra shielding or anything here? I just purchased a leather case from valentinum on etsy. It has a little overhang over that radio window, so I am hoping that the leather might provide some noise suppression, but I wanted to see if theres anything else. I was looking at so called "faraday" cloth, or tape, and was wondering if anyone has tried this, and whether I might just end up losing all connectivity.

That's odd- my daily driver are my CA Solaris. I don't think I have noticed any interference issues as of yet and I would presume that both iems have a similar profile in terms of sensitivity.

 

[mashuto]

That's odd- my daily driver are my CA Solaris. I don't think I have noticed any interference issues as of yet and I would presume that both iems have a similar profile in terms of sensitivity.

Its not loud, but its very very noticeable in certain conditions (like inbetween songs, or in quieter parts). This is my third poly after replacing the first two for other issues and I am likely so far out of warranty (1 year right) at this point that I doubt theres any recourse if I wanted to try exchanging it. And have essentially been told by support that what I am experiencing is fairly normal. And I have heard reports from other users in this thread that they hear the same. So... I am stuck at this point trying to find ways to reduce it as much as possible with the assumption that theres nothing wrong with my unit in particular. Its been one of my biggest issues with the poly since it really does impact the listening experience.

Dont really know what to do here, some people say they never hear it, others do... I have been told it might be a hardware issue, and then told it might just be normal behavior and a side effect of my specific IEMS. Dont really know. To make matters more complicated, sometimes I dont hear it, and it likely has to do with network conditions. So, kind of spitballing here trying to still figure out a solution.

 

[Gr8h8m]

Its not loud, but its very very noticeable in certain conditions (like inbetween songs, or in quieter parts). This is my third poly after replacing the first two for other issues and I am likely so far out of warranty (1 year right) at this point that I doubt theres any recourse if I wanted to try exchanging it. And have essentially been told by support that what I am experiencing is fairly normal. And I have heard reports from other users in this thread that they hear the same. So... I am stuck at this point trying to find ways to reduce it as much as possible with the assumption that theres nothing wrong with my unit in particular. Its been one of my biggest issues with the poly since it really does impact the listening experience.

Dont really know what to do here, some people say they never hear it, others do... I have been told it might be a hardware issue, and then told it might just be normal behavior and a side effect of my specific IEMS. Dont really know. To make matters more complicated, sometimes I dont hear it, and it likely has to do with network conditions. So, kind of spitballing here trying to still figure out a solution.

Is the interference the same from both output jacks? I'm sure I can remember someone with sensitive IEMs saying it affected one more than the other? (Fwiw I've never heard any apart from standard RF hash interference from having a phone too close)

 

[mashuto]

Is the interference the same from both output jacks? I'm sure I can remember someone with sensitive IEMs saying it affected one more than the other? (Fwiw I've never heard any apart from standard RF hash interference from having a phone too close)

That was me saying it way back when. And the answer is actually it depends. Sometimes I can get better results from one jack than the other. But I have also been told by chord directly that both should be exactly the same. And yes, keeping my phone too close has resulted in more interference as well, but even with my phone 4-5 feet away, I can still hear it. I was at my desk yesterday using the poly for a few hours, with the hotspot on my phone and it was very annoyingly noticeable. Yesterday both jacks were doing it. I tried moving the poly and angling it differently. I could slightly affect it, but not eliminate it... until I put my finger over the radio window.

So, still at a loss, I again know that I am not the only one that hears this, but I also know that most people dont seem to hear it. So I dont know if its just the specific combo of the headphones I use (which again, less sensitive ones, I dont hear it at all) or if there is something wrong with the hardware. Though based on every communication with chord and others, I dont think there is anything "wrong" with the hardware.

 

[Gr8h8m]

That was me saying it way back when. And the answer is actually it depends. Sometimes I can get better results from one jack than the other. But I have also been told by chord directly that both should be exactly the same. And yes, keeping my phone too close has resulted in more interference as well, but even with my phone 4-5 feet away, I can still hear it. I was at my desk yesterday using the poly for a few hours, with the hotspot on my phone and it was very annoyingly noticeable. Yesterday both jacks were doing it. I tried moving the poly and angling it differently. I could slightly affect it, but not eliminate it... until I put my finger over the radio window.

So, still at a loss, I again know that I am not the only one that hears this, but I also know that most people dont seem to hear it. So I dont know if its just the specific combo of the headphones I use (which again, less sensitive ones, I dont hear it at all) or if there is something wrong with the hardware. Though based on every communication with chord and others, I dont think there is anything "wrong" with the hardware.

Ah ok! Does Poly still communicate ok with your finger over the window? If so maybe you could experiment with blu-tac or similar for a quick fix?

 

[mashuto]

Ah ok! Does Poly still communicate ok with your finger over the window? If so maybe you could experiment with blu-tac or similar for a quick fix?

When I was using it yesterday it was just as responsive as ever and I had no dropouts with my finger over the window. Then again it was also only communicating with my phone which was only a few feet away at most. Didnt think of blu-tack. I should still have some at home somewhere. Not really an elegant solution, but if it works and doesnt cause other issues I am willing to give it a try.

 

[keithmarsh]

Hey guys, the 2.0 firmware here is still running quite nicely, and definitely makes using the poly much easier, as it feels much more stable with almost no connection issues anymore.

However, I am still having issues with audible wifi/rfi interference when I use my CA Atlas (havent tried too many others, I know that less sensitive headphones, like my final audio e5000 and Senn HD6XX dont have this issue). When randomly playing around with it yesterday, I noticed that if I stuck my thumb (or any finger) over the little radio window on the poly, I could pretty much reduce the interference to 0, without fail. I obviously dont want to completely restrict connectivity, but it seems that some kind of shielding helps. Has anyone else tried this or had similar issues, and has anyone tried adding any extra shielding or anything here? I just purchased a leather case from valentinum on etsy. It has a little overhang over that radio window, so I am hoping that the leather might provide some noise suppression, but I wanted to see if theres anything else. I was looking at so called "faraday" cloth, or tape, and was wondering if anyone has tried this, and whether I might just end up losing all connectivity.

I can hear interference (quite badly) with my CA Solaris! I can’t have Poly anywhere near my phone. It don’t get it at all with any other IEMs or headphones .

I guess this shows just how sensitive Campfire Audio IEMs are... I have to use an IFI IEMatch with quite a few of my amps with the Solaris, otherwise there is too much hiss/background noise.

 

[mashuto]

I can hear interference (quite badly) with my CA Solaris! I can’t have Poly anywhere near my phone. It don’t get it at all with any other IEMs or headphones .

I guess this shows just how sensitive Campfire Audio IEMs are... I have to use an IFI IEMatch with quite a few of my amps with the Solaris, otherwise there is too much hiss/background noise.

Are you hearing hiss or actual interference? I hear some low level hiss with the Atlas too, but the interference is definitely noticeable as interference as it often corresponds to things that would be sending data, such as scrolling through my dlna library. I am not super well versed on the electrical characteristics of headphones and all that, but have you used the iematch with the mojo/poly? I realize theres probably no reason to, and I wonder if it would even be detrimental to the sound, but if it kills the interference and doesnt negatively affect anything, might be something worth picking up. Of course please someone tell me if thats a stupid idea. And obviously if it makes no difference to the interference, then... yea, not gonna waste money anyways.

 

[keithmarsh]

Are you hearing hiss or actual interference? I hear some low level hiss with the Atlas too, but the interference is definitely noticeable as interference as it often corresponds to things that would be sending data, such as scrolling through my dlna library. I am not super well versed on the electrical characteristics of headphones and all that, but have you used the iematch with the mojo/poly? I realize theres probably no reason to, and I wonder if it would even be detrimental to the sound, but if it kills the interference and doesnt negatively affect anything, might be something worth picking up. Of course please someone tell me if thats a stupid idea. And obviously if it makes no difference to the interference, then... yea, not gonna waste money anyways.

Definitely interference and digital modem-like sounds rather than hiss.

I haven’t used the IEMatch with MojoPoly but will give it a try. I mainly use it with my valve amps and Oppo HA-1, which would otherwise be unusable with the Solaris.