Chord 2Go & 2Yu Wired/Wireless Network streamer and S/PDIF adaptor - Official thread

Jul 14, 2020 at 9:37 AM Post #3,121 of 6,462
What we're obviously missing with these issues is a low-level technical analysis of what is actually going on with the wireless connection in peoples' homes. Since we can't do that, has anyone tried a wireless scanner (software) to see if their wi-fi is on a channel shared by many other routers in nearby residences?
And what happens if I change channels, and the other dozen or so devices that currently work perfectly in my house then start not working?
Even as a layman I know networking is a complex subject with many variables, but in the previous 10 years or so not one of a dozen or more phones,three TVs, several streamers, two Play Stations, and 3 or 4 laptops and computers has suffered network issues. The only issue is with one device, and that is the 2Go

Also my network provider (BT) state the following



How do I change the wi-fi channel on my BT Hub

We don't recommend manually changing wireless channels on the BT Hubs as this turns off Smart Wireless. When Smart Wireless is on, the Hub will automatically select the wireless channel with the least interference, changing to a different one if it gets too congested.
 
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Jul 14, 2020 at 9:47 AM Post #3,122 of 6,462
With all due respect, what on earth would lead you to that conclusion? In my last post I stated the following of my modem
" I think the BT Smart Hubs have a decent reputation as far as I can see, and as I've stated on many occasions they provide fantastic connectivity to every device in my house, with one noteable exception:disappointed:"

I was agreeing with you. The Chord stuff should work perfectly even on equipment provided by the ISPs. I was just stating that I don't think the stuff provided is as good as stuff you can buy yourself, at least in the US.
 
Jul 14, 2020 at 11:35 AM Post #3,124 of 6,462
Cool, apologies, I just read it the wrong way.

Yeah, sorry, I wasn't clear in my point. I do find it interesting that changing the networking hardware has worked for some, but I'm not convinced that will work for everyone, nor should you have to. But this stuff is weird. I hope we get this figured out for you quickly.

I assume you don't have another house you could try to replicate the issues in--a buddy's maybe?
 
Jul 14, 2020 at 11:41 AM Post #3,125 of 6,462
Up & running smoothly.

besides the internet provider, Moon Audio advises the same: lose the router settings.
2Go is complex and the endless variations of settings can interfere.

recently I hiked w 2Go and played a piano concerto piece I’m most familiar with.
I readily discerned the difference between 2Go & Poly though I don’t possess the most discriminating ear.

the music was more “open”, spacious and in such detail that I got lost in it.
 
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Jul 14, 2020 at 11:42 AM Post #3,126 of 6,462
And I actually bought the 2GO because you were saying in this thread how great it worked while this was absolutely not true. The product was not in the state as you described it.

Please accept my sincere apologies based on the suggestion that I misled you into purchasing a product that you were in two minds about.

Perhaps you should stop taking things you read on the internet for granted and/or, potentially, consider some insurance like buying from a dealer that is happy to offer refunds where necessary.
 
Jul 14, 2020 at 12:20 PM Post #3,128 of 6,462
Hi guys, anyone know how Neutron apps can play dsd file in hotspot mode? It just have very noisy background when playing dsd file in sd card, but other file types (flac, wav) working very well.
Update: I am using ipad mini for remote control, when choosing ipad mini as output, the sound completely normal even playing dsd file. But when choosing output back to Chord 2go, "white noise" background coming out. Anyone can suggest solution?
 
Jul 14, 2020 at 12:54 PM Post #3,129 of 6,462
Update: I am using ipad mini for remote control, when choosing ipad mini as output, the sound completely normal even playing dsd file. But when choosing output back to Chord 2go, "white noise" background coming out. Anyone can suggest solution?
I am trying to visualise the setup that you are describing, but not sure that I am picturing things correctly.

Do you mean:
All the files are located on the SD card.

Case 1 : If you wifi the dsd, flac or wav files to the ipad mini, and play them on the ipad mini, they all sound completely normal.

Case 2 : If you wifi the dsd, flac or wav files to the ipad mini, and then try to transmit them back to the 2Go (so that the Hugo2 can play the tracks), you find that the flac and wav files sound ok, but the dsd files just generate white noise.

Off the top of my head:
  • Hugo2 cannot decode native dsd files, but can decode DoP files instead
  • maybe the ipad mini is trying to downscale the dsd files before transmitting them to the 2Go, but merely ending up with corrupted data, which ends up sounding like white noise
 
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Jul 14, 2020 at 12:57 PM Post #3,130 of 6,462
Hi guys, anyone know how Neutron apps can play dsd file in hotspot mode? It just have very noisy background when playing dsd file in sd card, but other file types (flac, wav) working very well.
Did you set the volume in neutron to max and control the actual playing volume using the Hugo 2?
 
Jul 14, 2020 at 1:17 PM Post #3,131 of 6,462
I am trying to visualise the setup that you are describing, but not sure that I am picturing things correctly.

Do you mean:
All the files are located on the SD card.

Case 1 : If you wifi the dsd, flac or wav files to the ipad mini, and play them on the ipad mini, they all sound completely normal.

Case 2 : If you wifi the dsd, flac or wav files to the ipad mini, and then try to transmit them back to the 2Go (so that the Hugo2 can play the tracks), you find that the flac and wav files sound ok, but the dsd files just generate white noise.

Off the top of my head:
  • Hugo2 cannot decode native dsd files, but can decode DoP files instead
  • maybe the ipad mini is trying to downscale the dsd files before transmitting them to the 2Go, but merely ending up with corrupted data, which ends up sounding like white noise
I always using "wifi mode" for playing both sd card and streaming (tidal), apps using: Rigelian for sd card; and MConnectHD for playing streaming. Few days ago I saw a post here talking about using difference apps for access sd card would have different sound, and his best recommendation is "Neutron", so I tried it, but the drop out is very serious, so I asked what configuration should be made, and replied "hotspot mode" he's been using; so I swap to hotspot mode, really got Neutron work, and not just work, it is amazingly best sound ever heard in 2go + Hugo2!! Today I tried playing some dsd files with Neutron, it just have a very loud "white noise" in the background. So I check the Neutron, it should support dsd file, so I tried to change output to ipad mini, and sound is normal again! No white noise in the background; and I tried on/off "perfect bit", still cannot play normally of dsd through 2go in Neutron apps......that's the story today
 
Jul 14, 2020 at 1:37 PM Post #3,133 of 6,462
I am trying to visualise the setup that you are describing, but not sure that I am picturing things correctly.

Do you mean:
All the files are located on the SD card.

Case 1 : If you wifi the dsd, flac or wav files to the ipad mini, and play them on the ipad mini, they all sound completely normal.

Case 2 : If you wifi the dsd, flac or wav files to the ipad mini, and then try to transmit them back to the 2Go (so that the Hugo2 can play the tracks), you find that the flac and wav files sound ok, but the dsd files just generate white noise.

Off the top of my head:
  • Hugo2 cannot decode native dsd files, but can decode DoP files instead
  • maybe the ipad mini is trying to downscale the dsd files before transmitting them to the 2Go, but merely ending up with corrupted data, which ends up sounding like white noise
And I should have no intention to wifi any file from sd card to ipad mini, my intention just using apps (Neutron in this case) as control to playback sd card, and output to Hugo2. Again I can do it in wifi mode, using Rigelian, just seem Hotspot mode even better sound for me
 
Jul 14, 2020 at 1:55 PM Post #3,134 of 6,462
I turn on the "Bit Perfect", so should be passing max volume to Hugo2; trying pff "Bit Perfect", and turn up volume for Neutron, seem not work......will try more soon
Further test using Rigelian apps in hotspot mode, and it can play dsd file!! It really confused me lots, as different apps really have different performance / limitation in 2go + Hugo2
 
Jul 14, 2020 at 2:20 PM Post #3,135 of 6,462
Perhaps you should stop taking things you read on the internet for granted and/or, potentially, consider some insurance like buying from a dealer that is happy to offer refunds where necessary.

I've returned my 2go two weeks ago and went back to bundling hugo 2 with a ak dap, controlled by ak connect. Aside from the obvious improvement in sq (optical really is much warmer and fuller than usb), the best part is that I don't have to worry about my devices not powering off any more: all I need to do is pause play on the ak dap (from the ak control app). The ak will shut off after a set time, and hugo 2 will shut off after it detects no music input. No more "waking up just to realize that I cannot listen to music because the 2go is dead because it was not powered off properly last night and it's heating like a hot pocket."

Without the 2go, I find myself spending more time listening to music everyday. Thanks to my dealer!
 
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