[kwilkins]

I just fired up the Hugo2GO for the first time in a while, updated to the latest firmware and thought I would be good to go. What I found was Roon is missing. I've attached two screenshots showing what I'm seeing. I did a factory reset via GoFigure but it didn't fix the Roon situation.

Am I missing something obvious to enable Roon?

 

[rwelles]

You might try deleting Gofigure app, then download a fresh copy and try again. hth

 

[SteveHulk]

Good grief Don't say it's starting again...

 

[kwilkins]

You might try deleting Gofigure app, then download a fresh copy and try again. hth

I'll try that but Roon is working fine with the Mojo/Poly and GoFigure, so I'm not hopeful an app reinstall is going to help.

 

[kwilkins]

Deleting and reinstalling GoFigure didn't fix it. Another strange thing is the Roon App on my Mac is showing the Hugo2GO as a device when it is turned on. So Roon is recognizing it but GoFigure won't let me turn on Roon.

 

[miketlse]

Deleting and reinstalling GoFigure didn't fix it. Another strange thing is the Roon App on my Mac is showing the Hugo2GO as a device when it is turned on. So Roon is recognizing it but GoFigure won't let me turn on Roon.

Are you using an old version of GoFigure?

 

[kwilkins]

Are you using an old version of GoFigure?

No, everything is the latest version including GoFigure.

 

[Melting735]

Deleting and reinstalling GoFigure didn't fix it. Another strange thing is the Roon App on my Mac is showing the Hugo2GO as a device when it is turned on. So Roon is recognizing it but GoFigure won't let me turn on Roon.

How could GoFigure not let you turn on Roon? They are two separate things. Once you connect your 2go to internet, just make sure your roon core is on the same network, then you can enable 2go in your roon.

 

[kwilkins]

How could GoFigure not let you turn on Roon? They are two separate things. Once you connect your 2go to internet, just make sure your roon core is on the same network, then you can enable 2go in your roon.

See the image in my first post. The option to enable Roon in the GoFigure app is missing. The 2go is connected to the same Wi-Fi as the Roon Core.

 

[Torq]

See the image in my first post. The option to enable Roon in the GoFigure app is missing. The 2go is connected to the same Wi-Fi as the Roon Core.

There is no option in GoFigure to "enable Roon" for the 2Go.

If the 2Go is on the same network as your Roon core, it'll show up in "Preferences | Audio" in Roon and you enable/configure it from there.

 

[kwilkins]

There is no option in GoFigure to "enable Roon" for the 2Go.

If the 2Go is on the same network as your Roon core, it'll show up in "Preferences | Audio" in Roon and you enable/configure it from there.

You are right and my apologies for being so confused (one could use a stronger word) on this. I've recently been using the Mojo 2/Poly which has a Roon toggle in the GoFigure app. Today when I fired up the Hugo2GO for the first time in a while I was assuming it worked in the same way.

Sorry for the unnecessary post and thanks to those who helped me solve a non-problem based on user error.

I'll go back to being embarrassed now.

 

[muski]

Well, it makes absolutely no sense that there would be two different ways to enable Roon on two devices which do essentially the same thing. I forgot the name of the company that Chord hired to develop the 2Go and Poly, but they're total amateurs.

 

[muski]

I remembered a photo from this post of the 2Go interior. If you look carefully you can see the URL www.disignconsultants.com on the circuit board. I'm guessing this is the company that developed the Poly & 2Go for Chord? A quick Google showed that they are (were?) a London-based design company. (More scary is that it claims they also develop medical devices!)

Interesting that their website no longer responds. Maybe they went bust? Might explain why GoFigure development has been glacially slow, and perhaps why there was no Poly 2 for the Mojo 2?

To be clear this is all speculation based on the URL on the circuit board...

 

[pjw241142]

I've just purchased a 2YU to match my 2go in a desktop set-up. Roon is working OK as is SD Cards with Highres using Rigellian iOS.

I'm pretty pleased with the sound that's coming out as I was streaming Roon via an iPhone/iPad. The SD card sound in particular sounds very crisp with enhanced PRAT vs prior set up.

As several reviews have said, adding a 2yu if you've got a 2go already is pretty no-brainer.

 

[pjw241142]

Do we think that Chord will be introducing any more products in this H2 / 2go / 2yu space?