Hi Andy,If your N7 has missed 1 to 2 seconds of tracks as described, please contact your dealer and arrange for testing/inspection. This is abnormal.
We have implemented a mute gateway to eliminate the pop noise when switching between tracks with different formats (bitrate and sampling frequency), I have highlighted the mute gateway in yellow for your reference.
The mute gateway is a hardware gateway, software-based mute implementation can't handle the mute as reliable as we wanted it to be. The mute implementation involves two parts, the mute time and the resume time. In the case of N7, the mute time is only 10ms, and the playback will resume in around 10ms to 20ms. so the total mute time is within 30ms, or 50ms max if we include a hefty error rate in the resume time section. This is equivalent to 0.05 seconds, technically speaking.
That's why the N7 mute implementation will only affect a small percentage of music playback because most music will have some idle time or a softer note at the beginning of the track. I have noticed that the mute mechanism will eat up one note if the first few notes of the track are fairly prominent, but the mute mechanism will not last 1-2 seconds.
So maybe its time to contact your dealer and seek an alternative assessment to the 1-2 second missing problem.
Thank you for your answer.
Honnestly I would have a hard time saying confidently if what I perceive is more 50ms or 1 or 2 seconds.
Unfortunately, i purchased the N7 on second hand market and I think I dont have the proof of purchase.
What I understand, is that a small amount (up to 50ms) of music missing is normal. I guess I'll have to live with that, even I find it annoying as I'm always switching between different sample tracks.
Am I the only one perceiving it as annoying ?

Thanks again for help and explanation Andy !