This was the first and last Cayin product I will ever buy. Awful short-term support for the player, and fundamental problems with the UI and UX. Fortunately I was able to sell mine to a good home to someone who won't be using it for streaming. I couldn't sell mine with a good conscience for that purpose, as it's just not fit. Since you're in the EU you're entitled to a minimum two year warranty regardless of what the manufacturer says.