Hello,
I write this post to share my experience with the B400 and maybe also to get some help.
I have always liked Brainwavz, the products are good and fairly priced and the M1s are one of my favorites earphones ever.
So, after following this thread for some time, I decided to buy the B400 in August. And gosh I was happy!!
The sound, detailed and warm is exactly what I like. They are small and comfortable to my ears, and that cosmic black looks super cool!!
All good until last week, when I was sitting in my office, put them on and start noticing that the volume on the right side is very low.
I try to adjust them, nothing. Take them out to check the cable connection and then I see that there is crack all through the shell.
Here are some pictures:
That was bad. But the answer from Brainwavz was even worse:
If it is not a defect in workmanship, I dont know what can make a new pair of earphones fall apart after 4 months of use.
Of course I cannot prove that I didnt hit them with a hammer. But I did not.
I was just using them to listen to music, happily.
And now I cannot use them any longer.
Just 4 months after the purchase. A product that cost 200$.
I am honestly beyond disappointed with Brainwavz.
I am still trying to reason with them, does someone has some advice?
I think there was some Brainwavz employee following this thread, maybe he or she can help me?