PaulGrinny
Head-Fier
Well I gave up and got my money back.
My third pair had problems with clicking noises in the right cup as I mentioned earlier in the thread (other 2 had other issues, the second of which I believe was already fix in the app). At first it was when I was walking (every step of my right foot) or turning my head, but after putting pressure on the driver area on the inside that disappeared.... but when I was traveling I got the same noise in the right cup without moving and the ANC on high. Traveling on the bus and the airplane was causing constant clicking noises as the ANC tried to keep up, and was failing miserably (only on the right cup). Being on the bus in particular was bad when traveling over bumps in the road (click click click).
I contacted B&W directly, and they just instructed the reseller who I bought them from to offer me a refund. Not another trade, just a refund. Seriously What? I think the seller was sick of my asking for replacements, but I know it was also B&W because they sent me an email that the reseller would offer me an option.
These things are lemons. I mean maybe they fix this stuff in firmware, or later from the factory, but this is a joke. There is no way a 400 euro ANC headphone should make constant clicking noises either when moving or using the noise canceling.
Sadly there is no other pair out there I want... I need something that handles multiple devices well (I liked that in the app), and something that handles low latency. I guess the M3's are an option but I am not thrilled by the ANC or the battery life.
For the rest of you with this clicking problem... return them until B&W fixes their crap.
no clicking problem here....excellent headphones and can’t fault them