GamerHAHA
100+ Head-Fier
- Joined
- Jan 14, 2014
- Posts
- 312
- Likes
- 35
I have been happily using my headphones for a few months. Then I went to stay with friends and packed the headphones in my suitcase (went in my car so no being tossed around) and when I got there they didn't work anymore. Back home, still won't work. They are still paired with my laptop but when I click "Listen to Music" (btw, I never had to do this before - they always worked automatically), I get a message that the connection failed.
I don't have a driver (and don't know if I need one). I am afraid to delete the devise and repair it because my computer guy did it for me when he was doing other work for me when I bought the headphones. I've been to other forums not related to this specific product and don't want to do anything without hearing from you guys here first. I would love to be able to handle this myself and not have to go back to my computer guy.
Thanks.
no worries buddy, we got your back
first of all, bluedio headsets do not need any drivers for laptop/PC use. though i cant be sure of the cause of the promblem u are facing, but there is something u can do.
first, delete it from your laptop pairup device record, make sure your headset is charged and it's off. press and hold the power on button for 10 seconds, it will beep once and auto factory reset. then u press and hold the power on button for 5 seconds, the small indicator light will be on a long blue, then try search for it on your laptop and pair up again. if it still doesnt work, try pairup your headset with a phone or another bluetooth device, if it still dont work then theres something broken inside your headset, otherwise reinstall your laptop bluetooth driver (for external usb bluetooth receiver) or shut down your laptop bluetooth and try pairup again (for built in bluetooth module)
hope it helps