All right, Under My Orders subpage you've got After-Sales Application. Then you'll need to pick something like "poor quality issue" and describe your problem. Then Gearbest asked me to record a video that proof the issue and I did it. And that;s it.
Benjie Offical Thread
All right, Under My Orders subpage you've got After-Sales Application. Then you'll need to pick something like "poor quality issue" and describe your problem. Then Gearbest asked me to record a video that proof the issue and I did it. And that;s it.
bsoplinger
1000+ Head-Fier
Their return process is my least favorite. Not extremely difficult just mostly stupid. Go to your account area by signing in on the Gearbest website. Choose your orders. Verify that you received the item if you haven't. Once you've done that there is a link in the order section. Mine is after-sales application. That takes you to a form to fill out where you can explain the problem. They reply within 2 days. This is the stupid part. They almost always ask for a video showing the problem. How you can show an audio problem with a video, don't ask me. Perhaps they simply feel that if you're lying about a problem you wouldn't bother. People sometimes upload the video to YouTube but you can use any place that can be shared. You reply back to their request with a link to the video and then they tell you what to do. It can be return for repair, credit, refund or for cheaper things like earphones they usually just offer you Gearbest credit because an actual refund costs them a fee but giving you credit doesn't. What can be a problem is when you buy a $50 item on sale for $25. They really, really want to give you $25 credit and you'll have to work at getting them to send you a replacement.
Ok I put the numbers, info, link to video and I'm still unable to verify my return... After i check every part and click submit page crashes...
After putting the numbers click on the search button and select Benjie S5.
Ok I cant do it. It says that Your shippment info has not been updated...
Anthony Campbell
Head-Fier
I bought a pair of Superlux HD668B's for home use. They sound good connected to my Benjie S5, but I have to turn the volume up from around 14 to 22ish to make any real impact. Would this be a case of a headphone amp needed?
KingOfThorns
New Head-Fier
- Joined
- Sep 29, 2014
- Posts
- 23
- Likes
- 3
Does anyone have the firmware update link for Benjie X3/M28, if there's any at all?
I found the FW update for AGPTEK M28 (same player) but I'm hesitatnt to do it because I'm not sure if everything will work ok...
I found the FW update for AGPTEK M28 (same player) but I'm hesitatnt to do it because I'm not sure if everything will work ok...
Last edited:
bsoplinger
1000+ Head-Fier
I believe that the short answer is that Benjie is only interested in Chinese purchases and supporting them. For anywhere else its up to whatever partner markets that particular model. I've used the AGPtEK firmware on 2 Benjie devices and they're fine. But I don't own the X3 so can't comment on whether or not that firmware works. Perhaps there's an answer within this long thread somewhere?
KingOfThorns
New Head-Fier
- Joined
- Sep 29, 2014
- Posts
- 23
- Likes
- 3
If there is, I couldn't find one...
I might do it...for science.
I might do it...for science.
Anthony Campbell
Head-Fier
Just out of curiosity, has anyone else's S5 paint started to flake off. I've only had it a few months too?
Last edited:
Just out of curiosity, has anyone else's S5 paint started to flake off. I've only had it a few months too?
Oh yeah, battle scars are common on the S5.
jj69
500+ Head-Fier
- Joined
- Apr 18, 2003
- Posts
- 693
- Likes
- 106
I just got a T1 for cheap, hoping the record feature via the Aux line in Jack would be useful. Turns out the function works, but there is no way to adjust the input level gain! Was there ever a firmware upgrade for the T1? Does Benjie have a firmware or support page????
Hello guys!
Just figured out some cheap stuff about DAPS.
Wanted to buy a BENJIE X1, but i can't find one on the web.
Is it discontinued? is there somewhere an alternative for that product (like it was benjie s5 and agptek m20 and so on).
I really wanna give a try at that!
Just figured out some cheap stuff about DAPS.
Wanted to buy a BENJIE X1, but i can't find one on the web.
Is it discontinued? is there somewhere an alternative for that product (like it was benjie s5 and agptek m20 and so on).
I really wanna give a try at that!
bsoplinger
1000+ Head-Fier
There are a few sellers on Aliexpress.com that sell it for about $30 to the USA. I have no idea if they'd ship to Italy or the price. The other Benjie players in the same price range are reasonably similar. The K9, S5 and their AGPtEK equivalents I'd think would be available via Amazon.EU or Amazon.it if those Amazon sites exist. Sorry I'm unaware of the European online shopping sites.
As soon as i've read, benjie s5 = agptek m20.
And i even saw on a post s5 and x1 had the same chip inside so they sound very similar.
Is it correct? Would you buy something else in the 30 euros price range?
Or shouls i buy agptek m20 from my amazon italy for 24.99 euros?
And i even saw on a post s5 and x1 had the same chip inside so they sound very similar.
Is it correct? Would you buy something else in the 30 euros price range?
Or shouls i buy agptek m20 from my amazon italy for 24.99 euros?
Users who are viewing this thread
