wht
Headphoneus Supremus
- Joined
- Apr 12, 2009
- Posts
- 1,604
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- 4,781
Quote:
Your right about customer service. These small guys need to deliver more than expected if they want to survive long term especially selling cables at those obscene prices. I believe Trevor will be a huge success at the quality and prices he id offering. I for one am enjoying the cable.
x2. I got my 8-ft 8-strand cable today complete with adapters for single-ended use with my Concerto and balanced use with my 71B.
I have a very positive experience with Trevor. Not only did he take the trouble to correct a mistake of mine with regards to the type of 4-pin XLR connectors but also took the trouble to check with me to make sure of the orientation of the mini-xlr connectors that connect to the drivers. In addition, though USPS was the stated shipping service, he was obliging enough to check the shipping cost by Fedex which was the service that I told him I preferred. In the end, I went with USPS (as Trevor said he had had no bad experiences with USPS so far and it was significantly cheaper than Fedex) and, USPS turned out great - just 5 days from his place to mine.
Construction and finishing are in my books first class, as is the packaging.
Last but not the least, I got a pleasant surprise partial refund of USD 10. Why? All because Trevor was one day late in shipping from the day he promised me. He need not have done it as I would not have complained at all (hey, no big deal for a 1-day delay). It was not much money but certainly a great gesture. What do you say about that!?
Now I am happily listening with the 71B/LCD-2 balanced while writing this. My initial impression is that balanced is a noticeable improvement over single-ended.