ColSaulTigh
Headphoneus Supremus
If I take them (and you) at your word, then they should recall these headphones and re-engineer them until a ready-for-primetime version is tested and perfected. I understnd their intentions were good. I don't feel they tried to creat a piece of junk and pawn it off as a premium unit. I think they got so far into R&D and someone with the money said "We need to get them out there - we'll deal with the issues later". They've never learned from Earnest & Julio Gallo - "We shall sell no wine before it's time".It is normal which is why their reply is so cut and dry. The issue with CRBN is it's exacerbated and in some cases unacceptable as in inoperable.
I've said my peace, both publically and privately. If they fall on deaf ears, so be it. If not, who knows, maybe you'll see a bunch of folks with mediocre (at best) CRBN be recalled and the feedback will be engineered into the CRBN-2. Wishful thinking though....