I just posted following review this morning on Null Audio website:
"*/******
Custom process is not OK...
I bought a pair of AAW W500 late 2017 and could never use it due to catastrophic fit. I don't know where it went wrong: myself, the audiologist (prints checked by photos by AAW before buying, I had to go to a second audiologist) or AAW. But in my opinion, the whole process is unsound: when the fit is not correct, it is incredibly difficult for the final user to guess what's exactly wrong. Do we need no remove some thickness here, or to add some thickness here? It turns out to be a "guess game", with a lot of time and money loss for both parties. (Sendind the earbuds to AAW would cost me about 50EUR (60USD) each time, plus there is a risk of tax or parcel loss). Finally, the process was so time consuming and, to avoid additional money loss, I decided not to return the earbuds for re-fit. So I have been having 1000EUR earbuds taking dust on my desk for more than a year. That's, by far, the most disappointing audio buy I ever made...!"
Then after, I received an email from juge.me to check and I confirmed my review.
And, ô suprise, a few hours later my review has disapeared.
Very serious...
I re-posted it: same text but ******/*****: let's see what happens.