[oyobass]

I just wanted to apologize for my venting about Gearbest customer service concerning my defective $6 "smartwatch" a few pages back.

I sent the requested video and photos in a separate email, since they were too large to attach to the RMA request. Even though I referenced the original ticket in the email, they treated them as separate issues.

Once I let them know about that, the issue was resolved quickly, and a replacement was arranged.

Sometimes I forget about language and culture issues when working with overseas merchants and that a little patience goes a long way when working with them.

To be honest, sometimes I feel there are language and culture differences when working with Amazon customer service, too.

 

[groucho69]

I just wanted to apologize for my venting about Gearbest customer service concerning my defective $6 "smartwatch" a few pages back.

I sent the requested video and photos in a separate email, since they were too large to attach to the RMA request. Even though I referenced the original ticket in the email, they treated them as separate issues.

Once I let them know about that, the issue was resolved quickly, and a replacement was arranged.

Sometimes I forget about language and culture issues when working with overseas merchants and that a little patience goes a long way when working with them.

To be honest, sometimes I feel there are language and culture differences when working with Amazon customer service, too.

It can be difficult to remember they are trying their best and get frustrated. Just watch some Youtube kitten videos.

 

[oyobass]

It can be difficult to remember they are trying their best and get frustrated. Just watch some Youtube kitten videos.

Cat pictures and videos are why the internet was invented. True story, Bro.
The ARPANET guys wanted to relax too, along with sharing top secret military research...

 

[groucho69]

Cat pictures and videos are why the internet was invented. True story, Bro.
The ARPANET guys wanted to relax too, along with sharing top secret military research...

Well that's the way I heard it anyway.

 

[George-gearbest]

I just placed an order for some phones on Gearbest using credit card through PayPal and within an hour I received a call from my credit card company's early fraud warning department. It could be coincidence that a bunch of unauthorized charges were made right after ordering on Gearbest, but it seems highly unlikely that it is. I'm admittedly skeptical.
Is there a safer method of paying on Gearbest? If not, I don't know if I want to shop there anymore and risk canceling another credit card. I realize shopping online anywhere has a certain amount of risk, but I'm always a little more leery of Gearbest and the like.

Some phones from us? yeah, it must be a warning there for all customers, because the order takes a large amount of money.
If you got any questions, you can ask Gearbest service center for help.
Instant way, contact us in FB: https://www.facebook.com/gearbest/

 

[HughL]

Thanks for the reply, George. Yes, I ordered headphones and as others have mentioned, my credit card could have been compromised somewhere else.

I will have to wait and see if I ever get any more information from my credit card company. I'm guessing probably not.

 

[George-gearbest]

The code doesn't work anymore george. Can it still be re-activated? Thanks

Please check, reactive code, and 100pcs more for the promo code.

ZTE Axon 7 Mini 4G Smartphone - GOLDEN (HK Warehouse)

https://www.gearbest.com/cell-phones/pp_1096515.html?lkid=10690141

Price: $125.99

Code: HNYear134

Amount: 100pcs

 

[ivo001]

I just wanted to apologize for my venting about Gearbest customer service concerning my defective $6 "smartwatch" a few pages back.

I sent the requested video and photos in a separate email, since they were too large to attach to the RMA request. Even though I referenced the original ticket in the email, they treated them as separate issues.

Once I let them know about that, the issue was resolved quickly, and a replacement was arranged.

Sometimes I forget about language and culture issues when working with overseas merchants and that a little patience goes a long way when working with them.

To be honest, sometimes I feel there are language and culture differences when working with Amazon customer service, too.

Maybe they are the same person?

 

[George-gearbest]

MEIZU Flow Three Hybrid Units HiFi Earphones with Mic

One Dynamic Unit and Two Balanced Armature Units / On-cord Control

https://www.gearbest.com/earbud-headphones/pp_1384035.html?lkid=10690141

75.99$ with the code: MEIZUF

50pcs for promo

 

[George-gearbest]

Original Xiaomi Piston In Ear Earphones Fresh Version

https://www.gearbest.com/earbud-headphones/pp_603274.html?lkid=10690141

Code: HeadfiJ18

Price: 3.99

30pcs

https://www.gearbest.com/earbud-headphones/pp_603272.html?lkid=10690141

Code: HeadfiJ18

Price: 3.99

30pcs

https://www.gearbest.com/earbud-headphones/pp_603271.html?lkid=10690141

Code: HeadfiJ18

Price: 3.99

30pcs

https://www.gearbest.com/earbud-headphones/pp_603275.html?lkid=10690141

Code: HeadfiJ18

Price: 3.99

30pcs

 

[George-gearbest]

2018/1/10 03:00am UTC+8

Excelvan C6 Wireless Bluetooth 4.1 Sports Headset Earphone

https://www.gearbest.com/sports-fitness-headphones/pp_718565.html?lkid=10690141

code: HNYear175

price: 5.99$

100pcs

 

[groucho69]

It can be difficult to remember they are trying their best and get frustrated. Just watch some Youtube kitten videos.

Maybe they are the same person?

I worked with Steve

 

[oyobass]

I worked with Steve

The company I work for switched from contracting with Steve in India to Steve in the Philippines...

 

[groucho69]

Steve is omnipresent.

 

[George-gearbest]

Syllable D9x Battery Plug-In True Wireless Headset with Metal Charge Case

https://www.gearbest.com/earbud-headphones/pp_949423.html?lkid=10690141

47.89$ with the code: Xmas441

100pcs for promo

will be expired at: 2018/1/21

MEIZU EP52 Magnetic Neckband Stereo Bluetooth Headset - BLACK AND RED

https://www.gearbest.com/earbud-headphones/pp_719800.html?lkid=10690141

35.99$ with the code: HNYear120

30pcs for promo

will be expired at: 2018/1/21

QCY Q26 Pro Mini Wireless Bluetooth Music Headset - BLACK

https://www.gearbest.com/earbud-headphones/pp_1055672.html?lkid=10690141

11.99$ with the code: HNYear075

200pcs for promo

will be expired at: 2018/1/21

QCY Q29 Pro In-ear TWS Bluetooth Double Headset - BLACK

https://www.gearbest.com/earbud-headphones/pp_668352.html?lkid=10690141

22.99$ with the code: Xmas456

50pcs for promo

will be expired at: 2018/1/21

Bluedio H+ Wireless Bluetooth Headset with Mic - BLACK

https://www.gearbest.com/headsets/pp_103028.html?lkid=10690141

18.99$ with the code: HNYear018

40pcs for promo

will be expired at: 2018/1/21

Bluedio TE Double-cavity Bluetooth Sport Wireless Earphones

https://www.gearbest.com/earbud-headphones/pp_596461.html?lkid=10690141

9.99$ with the code: HNYear041

100pcs for promo

will be expired at: 2018/1/21

Excelvan C6 Wireless Bluetooth 4.1 Sports Headset Earphone

https://www.gearbest.com/sports-fitness-headphones/pp_718565.html?lkid=10690141

6.99$ with the code: Xmas244

150pcs for promo

will be expired at: 2018/1/21

KZ ZS6 Custom-built Hybrid HiFi In-ear Earphones - BLACK

https://www.gearbest.com/earbud-headphones/pp_770863.html?lkid=10690141

25.99$ with the code: HNYear099

150pcs for promo

will be expired at: 2018/1/21

KZ ZS5 Detachable HiFi Earphones (WITH MIC)

https://www.gearbest.com/earbud-headphones/pp_668327.html?lkid=10690141

16.99$ with the code: Xmas511

100pcs for promo

will be expired at: 2018/1/21

KZ ZS5 Detachable HiFi Earphones

https://www.gearbest.com/earbud-headphones/pp_641227.html?lkid=10690141

14.99$ with the code: Xmas534

150pcs for promo

will be expired at: 2018/1/21

14.99$ with the code: Xmas367

150pcs for promo

will be expired at: 2018/1/21

KZ ZST Dynamic HiFi Bass Music Sport In Ear Stereo Earphones - BLACK

https://www.gearbest.com/on-ear-over-ear-headphones/pp_533515.html?lkid=10690141

9.99$ with the code: Xmas276

60pcs for promo

will be expired at: 2018/1/21

Music Doctor Q300 Earphones Storage Pouch Bag

https://www.gearbest.com/headphone-accessories/pp_317791.html?lkid=10690141

0.99$ with the code: HNYear032

50pcs for promo

will be expired at: 2018/1/21