First, some background on why I purchased this product: I recently got a new gaming laptop (an HP Omen 15-dc1062nr), and while I love it a lot, I discovered to my great dismay that the onboard audio from the headphone-jack has a very large, noticeable amount of background hiss/crackling/static when using my Fiio FH1 IEM's, which becomes even louder whenever I do anything at all that uses the processor (typing, web-browser activity, even just moving the mouse). I tried using my Hiby R3 as a USB DAC to fix the issue, but unfortunately, it seems to have intermittent issues with very large amounts of latency/lag, where sometimes I hear sounds up to a full half-a-second scream:) after the action in a game or video which caused them. Since my laptop is for watching stuff and gaming, not for music (I use my R3 for that), such an issue obviously makes the R3 useless for me as a USB DAC. I did some online research which indicated that such latency a very common issue when using the Hiby R3 as a USB DAC for computers, and is in no way an issue with my laptop itself.
So, I got the iEMatch as a way to attenuate the background-hiss! It arrived today, and here's what I can say about it:
This product is PERFECT! It does exactly what it is supposed to. On both the High and Ultra sensitivity settings, it completely eliminates any and all background-noise from my laptop's audio-output to my IEM's.
I now want to say something very, VERY important: Reviewers who say that this product "alters" the sound-signature are people with a poor understanding of audio science. I mean no offense towards them, but before making such a complaint, they should learn the truth about output-impedance and how it relates to impedance-graphs for headphones and IEM's. On the "high" setting (less than 2.5ohm output impedance), the iEMatch might indeed slightly "alter" the sound-signature if your IEM's are very low-impedance, in that it may add a tiny bit of bass-bloat, slightly narrow the soundstage, and possibly attenuate the treble a little bit. However, this is in no way a flaw with the iEMatch itself; it is simply the natural consequence of an output-impedance above 2ohms! A device which "alters" sound-signature would be something like an equalizer. The iEMatch does no such thing, it simply has certain impedance-levels which are clearly stated by iFi in its specifications. While my IEM's have a supposed/stated impedance of 26ohms, they are hybrid dual-driver IEM's and as a result likely have some large dips in their impedance graph, possibly to as low as 10ohms, in the frequency-range for the driver-crossover. As a result, any source with output impedance above 2ohms or so may slightly bloat the bass and attenuate the treble when compared to my Hiby R3 which has an output impedance of less than 1ohm.
On the "Ultra" sensitivity setting on the iEMatch from my laptop, the sound-signature is IDENTICAL to what I get on these IEM's from the Hiby R3 (I did a proper comparison-test with volume-matching and log-perceptual and constant-volume frequency-sweep files, as well as some binaural tracks). The only difference is a slight narrowing of the soundstage and decrease in clarity, but that was already true of my laptop's onboard audio and is simply because the Hiby R3 is a superior audio-player, and again it is no fault whatsoever with the iEMatch itself.
Some people say the iEMatch alters the sound-signature from equipment which is already VERY low impedance (like 0.2ohms or below). But that makes sense, and no one should be surprised by it, as in that case the iEMatch would just be attenuating volume while raising impedance. The product is intended for use with sources that have higher impedance than the setting being used on the iEMatch.
Essentially, any "changes in sound-signature compared to the true/original signature of IEM's" caused by the iEMatch are due to either the High Sensitivity setting still having overly-high impedance for some IEM's, or cases in which the iEMatch is used with very-low-impedance sources for which it was never intended for use.
On the Ultra Sensitivity setting, the iEMatch does indeed decrease/attenuate volume a very large amount (24db), so I need to turn my laptop's volume up to 90 or 100% for a lot of the stuff I watch or play, or sometimes even play things in VLC-player with a volume-boost or use an add-on to add gain when streaming in my web-browser. But that is, again, a consequence of the iEMatch doing exactly as it is supposed to, and is actually my laptop's fault for having too little output-power from the headphone-jack. It says right on the box that it attenuates volume by 24db on that setting, so voicing that as a criticism of the product would be unfair to iFi.
The fact is that the iEMatch does exactly as it is supposed to, and it does it VERY well. The features of being able to switch from balanced to SE output, as well as switch between two different impedance/attenuation settings, are very nice and make it mostly worth the price, as in that regard it is greatly superior to most audio-attenuators which people could make at home using resistors and soldering.
All that being said, the reason I give 4.5 instead of 5 stars is because the build-quality seems intended for home use rather than portable use, and I have a feeling that the device might break if it was being used for a portable device (like a phone or DAP) while constantly walking around with it and unplugging and plugging the iEMatch back in extremely frequently. For my purposes, in which it will spend 99% of its time plugged in to my laptop (which I basically use as a desktop PC, I only got a laptop because I occasionally require portability), the build-quality seems perfectly fine! But that may be a different story for people who want to use it portably; for them, I would strongly advise that they be very careful in handling the device when plugging and unplugging it on a regular basis into a DAP or phone.
SUMMARY: People saying this ruins the sound-signature need to research how impedance works in audio setups. This is an excellent product which does a very good job at exactly what it is intended for, and I would recommend it to ANYONE having issues with background-hiss/crackle from their audio setup on sensitive IEM's or headphones, as long as their source has enough output-power that they can still get enough volume with the attenuation from the iEMatch.
So, I got the iEMatch as a way to attenuate the background-hiss! It arrived today, and here's what I can say about it:
This product is PERFECT! It does exactly what it is supposed to. On both the High and Ultra sensitivity settings, it completely eliminates any and all background-noise from my laptop's audio-output to my IEM's.
I now want to say something very, VERY important: Reviewers who say that this product "alters" the sound-signature are people with a poor understanding of audio science. I mean no offense towards them, but before making such a complaint, they should learn the truth about output-impedance and how it relates to impedance-graphs for headphones and IEM's. On the "high" setting (less than 2.5ohm output impedance), the iEMatch might indeed slightly "alter" the sound-signature if your IEM's are very low-impedance, in that it may add a tiny bit of bass-bloat, slightly narrow the soundstage, and possibly attenuate the treble a little bit. However, this is in no way a flaw with the iEMatch itself; it is simply the natural consequence of an output-impedance above 2ohms! A device which "alters" sound-signature would be something like an equalizer. The iEMatch does no such thing, it simply has certain impedance-levels which are clearly stated by iFi in its specifications. While my IEM's have a supposed/stated impedance of 26ohms, they are hybrid dual-driver IEM's and as a result likely have some large dips in their impedance graph, possibly to as low as 10ohms, in the frequency-range for the driver-crossover. As a result, any source with output impedance above 2ohms or so may slightly bloat the bass and attenuate the treble when compared to my Hiby R3 which has an output impedance of less than 1ohm.
On the "Ultra" sensitivity setting on the iEMatch from my laptop, the sound-signature is IDENTICAL to what I get on these IEM's from the Hiby R3 (I did a proper comparison-test with volume-matching and log-perceptual and constant-volume frequency-sweep files, as well as some binaural tracks). The only difference is a slight narrowing of the soundstage and decrease in clarity, but that was already true of my laptop's onboard audio and is simply because the Hiby R3 is a superior audio-player, and again it is no fault whatsoever with the iEMatch itself.
Some people say the iEMatch alters the sound-signature from equipment which is already VERY low impedance (like 0.2ohms or below). But that makes sense, and no one should be surprised by it, as in that case the iEMatch would just be attenuating volume while raising impedance. The product is intended for use with sources that have higher impedance than the setting being used on the iEMatch.
Essentially, any "changes in sound-signature compared to the true/original signature of IEM's" caused by the iEMatch are due to either the High Sensitivity setting still having overly-high impedance for some IEM's, or cases in which the iEMatch is used with very-low-impedance sources for which it was never intended for use.
On the Ultra Sensitivity setting, the iEMatch does indeed decrease/attenuate volume a very large amount (24db), so I need to turn my laptop's volume up to 90 or 100% for a lot of the stuff I watch or play, or sometimes even play things in VLC-player with a volume-boost or use an add-on to add gain when streaming in my web-browser. But that is, again, a consequence of the iEMatch doing exactly as it is supposed to, and is actually my laptop's fault for having too little output-power from the headphone-jack. It says right on the box that it attenuates volume by 24db on that setting, so voicing that as a criticism of the product would be unfair to iFi.
The fact is that the iEMatch does exactly as it is supposed to, and it does it VERY well. The features of being able to switch from balanced to SE output, as well as switch between two different impedance/attenuation settings, are very nice and make it mostly worth the price, as in that regard it is greatly superior to most audio-attenuators which people could make at home using resistors and soldering.
All that being said, the reason I give 4.5 instead of 5 stars is because the build-quality seems intended for home use rather than portable use, and I have a feeling that the device might break if it was being used for a portable device (like a phone or DAP) while constantly walking around with it and unplugging and plugging the iEMatch back in extremely frequently. For my purposes, in which it will spend 99% of its time plugged in to my laptop (which I basically use as a desktop PC, I only got a laptop because I occasionally require portability), the build-quality seems perfectly fine! But that may be a different story for people who want to use it portably; for them, I would strongly advise that they be very careful in handling the device when plugging and unplugging it on a regular basis into a DAP or phone.
SUMMARY: People saying this ruins the sound-signature need to research how impedance works in audio setups. This is an excellent product which does a very good job at exactly what it is intended for, and I would recommend it to ANYONE having issues with background-hiss/crackle from their audio setup on sensitive IEM's or headphones, as long as their source has enough output-power that they can still get enough volume with the attenuation from the iEMatch.