There was a post about this here a few weeks ago, really needs bottoming out by independent testing.

Yes there have been several of this failure reported, it’s an issue with the spot welding failing, known issue, contact customer support or your retailer for an RMA

Is latest HQ App version (Windows 11) 3.1.84 please ?

Head Tracking Comes to Maxwell for Professional Use in Dolby Atmos Renderer ! https://www.audeze.com/pages/maxwell-head-tracking-dolby-atmos-renderer?utm_source=Marketing Master List&utm_medium=email&utm_campaign=Oct 25 2023 Maxwell Head Tracking Dolby Launch...

I dont get any audio cue at all, ever !

Where is the glue off centre, where are you based.

No, i put it over the leather, works fine and much less expensive

Nothing Fancy and work well - https://www.amazon.co.uk/dp/B0BMQ6CHYV?psc=1&ref=ppx_yo2ov_dt_b_product_details

I RMA'd mine for same thing (see my post further up this thread) just received replacement this morning which are fine - where are you located btw ? I used a headband cushion thing from Amazon and a two thin layers of foam achieve the perfect fit as also couldn't accept having the headband in...

What's the problem with them being a little thicker ?

I cant see either ( i would have to have one in front of me and a magnifier even) but it would be done early in the process as a sub assembly and probably painted over later down the manufacture process.

@Audeze I would never use glue in such an Application ! - surely its spot welded ?

I really think a Video would be helpful here.

Is there not a way to test this in-balance ?

I don’t have a case that’s me taking a picture at unboxing, they were like that on arrival. I think it’s just very poor QA by whoever Audeze has paid to manufacture these.