MikeLa
100+ Head-Fier
- Joined
- Jan 10, 2006
- Posts
- 302
- Likes
- 89
nope
Originally Posted by minimus /img/forum/go_quote.gif I had a great conversation with Roger Modjeski, the chief engineer at Music Reference today. He is renowned for his relatively high power stereo (speaker) tube amps, which he builds to last forever at reasonable prices. I have been thinking about buying one of his amps for my speaker rig because of his reputation for excellent build and sound quality. He has very few naysayers in audio and he doesn't build headphone amps. In any case, when I told him about my headphone hobby and the trials and tribulations experienced by owners of Singlepower headphone amps, he sympathized and mentioned that if I ever ran into any problems with my Singlepower Extreme he would be happy to repair it at a reasonable price. (As I said, Music Reference is known in the stereo world for delivering excellent sounding, reliable amps at reasonable costs. And Roger is a bit of a legend in the design field. Check out the Music Reference forum on audiocirlce and the Music Reference site and you will be left with a good impression.) He said he does not want to be flooded with requests from disgruntled owners of Singlepower amps needing repairs, as that is not his main line of work. However, he should be someone to keep in mind if you own a Singlepower MPX, PPX, or Extreme and it goes on the fritz. (Of course, if your amp is one of Mikhail's rat's nest specials, I am not sure anyone -- even Roger -- can help.) |
Originally Posted by j2kei /img/forum/go_quote.gif just thought i would say that it is very sad that singlepower had to turn out this way. after canjam, looking at singlepower's work displayed, the stuff is very very nicely built and wouldve easily continued on as a strong business. just so disappointing that it had to end up like this. |
Originally Posted by echo123 /img/forum/go_quote.gif First off, I havnt read much of this thread. But I had my Singlepower ordeal. About a year ago I bought one of his amps and had about 2000.00 sent to him. There was a small mod from stock, but he said he had a couple done and one would go out in a couple days. Well nothing. Called several times and heard everything from going to a meet and selling out, to moving his shop, etc,etc. Even went so far as to say it was done and benchtesting. Would go out tomorrow or the next day and then nothing. Then would not even answer my calls or emails. After about 10 exchanges like that over 2 months I ran up to the 60 days to file a complaint with the credit card company. I did on the 60th day. The bank said it would take up to 4 months before he had to return the money and they would investigate the claim. At exactly 4 months my money was returned. I won. But I hope this sends a message to all members, who at the time was telling people he was a little slow but dont worry , you will get it. It probably made people go over the claims period. I hope this sends a warning that when someone is showing signs of instability, SEND WARNINGS!!! Not reassurances. I am glad I did not listen. Sorry for the people who did. |
Originally Posted by Luckyleo /img/forum/go_quote.gif I'm glad you were able to get your money. I would urge all head-fi members to use their credit cards for purchases from small suppliers rather than Paypal even if you pay a little more for the privilege. I've worked in the credit card industry for many years. In order to for a supplier to accept visa/mastercard they have to agree to abide by the governing rules. These rules may vary from country to country. In the U.S. if a consumer disputes a charge the supplier has 30 days to respond as to why the charge shouldn't be reversed. If they fail to respond within those 30 days the consumer is immediately refunded the amount in dispute. If they do respond within 30 days, the credit card company will forward to you the response and ask you for rebuttal. Your rebuttal will then be communicated to the supplier and again they have 30 days to respond. At that point the card provider will determine the facts and make a decesion. It's really rare that they would decide in favor of the supplier if the consumer has made any type of case at all. |