[w3ird0l0l]

just sent my tf10 to reshell plus add a driver, looking forward to receiving my IEM!

 

[doki81]

  mine also reached lab, and no information on the process onwards after the receiving

you send your miracle back for repair?

 

[noobandroid]

you send your miracle back for repair?

it's a canal damage and socket

 

[francannn]

So what should I do now lol

 

[doki81]

So what should I do now lol

if this is still under warranty..why not contact UM and ask if this will be covered under their warranty?...then send it back to UM lab for repair...i cant think of other alternative unless you are thinking to repair it yourself....use a masking tape to mask the hole away?

 

[francannn]

if this is still under warranty..why not contact UM and ask if this will be covered under their warranty?...then send it back to UM lab for repair...i cant think of other alternative unless you are thinking to repair it yourself....use a masking tape to mask the hole away?

Do you this it is unacceptable for a sub-totl ciem to break apart just by itself for no apparent reason?

 

[doki81]

Do you this it is unacceptable for a sub-totl ciem to break apart just by itself for no apparent reason?

i cant comment much as the hole seem like can be poke thru by the earphone jack? or could be the side shell doesnt have enough acrylic when they mold it..but again...if it's under warranty..you can try to ask UM for help
 
even the great Apple have defective product...if you go over the JH Roxanne thread..u see someone is complaining about his universal roxanne that he just received

 

[francannn]

i cant comment much as the hole seem like can be poke thru by the earphone jack? or could be the side shell doesnt have enough acrylic when they mold it..but again...if it's under warranty..you can try to ask UM for help

even the great Apple have defective product...if you go over the JH Roxanne thread..u see someone is complaining about his universal roxanne that he just received

Who in the world would poke a hole in their ciem HAHA

 

[doki81]

Who in the world would poke a hole in their ciem HAHA

I don't mean to say you poke it on purpose. But the only suspect could be the earphone jack which if the storage of your ciem is tight and the jack might actually put pressure on the shell and hence the little hole appear... But it could be also the poor craftmanship/material that cause the hole. Try contact Stephen Guo and UM. Give them an email and the picture of your ciem. Maybe they might offer you something too

 

[francannn]

I don't mean to say you poke it on purpose. But the only suspect could be the earphone jack which if the storage of your ciem is tight and the jack might actually put pressure on the shell and hence the little hole appear... But it could be also the poor craftmanship/material that cause the hole. Try contact Stephen Guo and UM. Give them an email and the picture of your ciem. Maybe they might offer you something too

I keep it loosely in my pelican 1010 and now I'm puzzled..

 

[francannn]

Stephen Guo could you kindly advise? ):

 

[Stephen Guo]

@Stephen Guo can you please advise? ):

 
why not just contact your seller and arrange a repair?
 
=)

 

[francannn]

why not just contact your seller and arrange a repair?

=)

They are going to send it back to you guys anyway.. just wanna find an answer to this problem ASAP so both sides can save time and costsStephen Guo

 

[Stephen Guo]

They are going to send it back to you guys anyway.. just wanna find an answer to this problem ASAP so both sides can save time and costs@Stephen Guo

It doesn't look like natural damage, so it will cost you a reshell fee. And the broken shell needs to be made from scratch. 

 

[francannn]

It doesn't look like natural damage, so it will cost you a reshell fee. And the broken shell needs to be made from scratch. 

I mean what could result from a hole in that spot? It's almost impossible lol. And what do you mean by natural damage? Stephen Guo