[Bmxant]

Hello all, I've had my Ultrasone PRO's since August 17th 2009, and recently the right ear has been cutting out. If I play with the earpiece for a while/adjust the band, it kicks back in. Is there any way I can fix this issue myself? I'm hoping it's just a wire or something small.
 
My Senn HD595's are still going strong after 7 years

 
Thank you.

 

[MalVeauX]

Heya,
 
Sounds like a loose connection or damaged wire. Is the cable detachable? Tried replacing it yet? Or is it's seat (the connection port) jiggly or been yanked a lot?
 
Very best,

 

[Bmxant]

Quote:

Heya,
 
Sounds like a loose connection or damaged wire. Is the cable detachable? Tried replacing it yet? Or is it's seat (the connection port) jiggly or been yanked a lot?
 
Very best,

Thanks for the reply. The cable is fine, I tried the other one that came with it, and same issue. The port is in perfect condition as well.
 
 
Edit: I have no problem with taking them apart, I just wouldn't know where to look.....

 

[mibutenma]

I had the exact same problem with my Pro 2500 I emailed Randy at Ultrasone and got them fixed for free no problem.
About 1 week turn around. 2 days to them shippiing 2 days on there end fixing it. 4 day UPS Ground ship back. I don't count weekends because nothing happens on those days.Or I shipped mine on Friday August 19 and got them back Tuesday August 30.
 
 r.fuchs@ultrasone.com
 
They fixed them. Put a new headband on new earpads etc... It came back new looking.
 
 
 
 

 

[Bmxant]

Great to know, thanks a bunch.