[cazone]

What a surprise, my Masters arrived. And they don't even sound all that bad. At least they have fixed the lower treble distortion of the Master 4.

I like the first impressions too.

(especially compared to the PM4s, that I almost couldn't listen to at the beginning)


Would you do a comparison to your FLC8s sooner or later ?

 

[FUYU]

I like the first impressions too.

(especially compared to the PM4s, that I almost couldn't listen to at the beginning)


Would you do a comparison to your FLC8s sooner or later ?

Yup. However, I must say that the lower treble distortion issue still somewhat remains with some of the filters. The black damper does wonders, in particular the green and blue filters sound very good to me. Review and all is coming.

 

[fpessolano]

My shipping guaranteed by next week is now, shipping on tuesday. Somewhat more concrete ...let's hope.

 

[Intensecure]

My shipping guaranteed by next week is now, shipping on tuesday. Somewhat more concrete ...let's hope.

Which is that for now? I've lost track..is it all of them or..?

 

[fpessolano]

Hunter and PM6

 

[elliscwk]

What a ridiculous reply from trinity.

I send email to Jake ask for refund all my purchase seriously, got replied today that:

"...We shipped your Vyrus V2, and 2 Master orders on the 10/05" <- what??
that should be done on Mar 22 ( first email ), Apr 26 (resend another ),

then I ask how about PM6, Altas Delta. He replied "ship by next week' <- what??
not ship on Mar 22? ( first email ), Apr 26 (resend ).
Then I insisted refund all my orders, then he reply PM6, Altas Delta to be ship beginning next week guaranteed.

Every time I ask for status or refund just got ship next week, beginning next week and so on.

I'm pretty sure they haven't got enough stock or build to ship, just ship as many as they can finished everyday,
and all previous email was tell lie about shipping.

What a ridiculous company I've ever seen recently.

 

[dullknives]

What a ridiculous reply from trinity.

I send email to Jake ask for refund all my purchase seriously, got replied today that:

"...We shipped your Vyrus V2, and 2 Master orders on the 10/05" <- what??
that should be done on Mar 22 ( first email ), Apr 26 (resend another ),

then I ask how about PM6, Altas Delta. He replied "ship by next week' <- what??
not ship on Mar 22? ( first email ), Apr 26 (resend ).
Then I insisted refund all my orders, then he reply PM6, Altas Delta to be ship beginning next week guaranteed.

Every time I ask for status or refund just got ship next week, beginning next week and so on.

I'm pretty sure they haven't got enough stock or build to ship, just ship as many as they can finished everyday,
and all previous email was tell lie about shipping.

What a ridiculous company I've ever seen recently.

file a dispute with your bank/cc company.

 

[Kundi]

I asked for refund on May 8 and Jake said it would be processed. I'm still waiting....

 

[Tommy C]

I'm not used to this kind of service from a Head-Fi sponsor. I have dealt with more than a few in recent years and never had a bad experience. This is a sponsor thread and they should just clear things up. Their customer service was very good in the past but this is just out of control. Instead of explaining what is really going on Bob chose to bash those who questioned his vague explanations.
Setbacks and being behind schedule on top of personal issues are understandable but there is a proper way to deal with them and communicate it to the custoemrs.
If they are just starting to ship the Hunter and PM6 next week, if true it's probably going to take another 2 months for all 2000 units to be shipped and delivered.

 

[Intensecure]

I asked for refund on May 8 and Jake said it would be processed. I'm still waiting....

How did you pay?

 

[elliscwk]

How did you pay?

Some of them pay by paypal, but unfortunately, some of them pay by credit card.
I ordered 7 earphone from trinity, total cost 679 pounds.

 

[Intensecure]

Some of them pay by paypal, but unfortunately, some of them pay by credit card.

Well, as @dullknives said, I think the only way is opening a dispute with PayPal if applicable or the bank/cc company. PayPal disputes seem to get refunds pretty fast.
It's all beyond a joke. I can't understand the attitude at all.

 

[Kundi]

How did you pay?

Paypal

 

[elliscwk]

file a dispute with your bank/cc company.

yes, I think so. preparing all document now.

 

[elliscwk]

Well, as @dullknives said, I think the only way is opening a dispute with PayPal if applicable or the bank/cc company. PayPal disputes seem to get refunds pretty fast.
It's all beyond a joke. I can't understand the attitude at all.

I'm not sure if it is applicable for credit card or paypal because all transaction are already
exceed claim period. I hope so....